Once I made the payment, the Sales Representative literally stopped caring about my queries. I had to follow multiple times to underthings and to merely arrange a call back. I was not provided detailed description about my yatch and itinerary which I had requested multiple times. I regret not taking all the details before making the payment. After Sales Service is very bad. Our Skipper was amazing and other guests were nice because of which we were able to enjoy. Else the itinerary is very bad, you take us to island at odd timings because of which we are not able to explore the island properly and missed famous activities because of the timings we are reaching the island. The whole experience could be so much better by just better planning and not wasting time unnecessarily.
- Anonymous, 22/07/2026 06:46, Travelled in a Couple
Thank you for taking the time to share your review. We’re pleased to hear you enjoyed the experience with your Skipper and fellow guests. We have reviewed our internal communications and can see that you attempted to contact us by phone and live chat on several occasions, but these were outside our Sales Team’s operating hours. Our team responded as soon as they were back online and addressed your questions. We also provide detailed information on our website, in pre-departure information, and through the Online Account, which can be accessed at any time. With regard to the itinerary, due to the nature of yachting in Croatia, itineraries can be subject to change, as outlined to guests in advance. This can be due to factors such as weather conditions, port restrictions and other operational considerations. We’re sorry that the itinerary did not meet your expectations and appreciate your feedback.
Before booking my tour I asked to be put in a boat with solo travellers, as I myself was travelling solo and they said it would not be a problem. To my surprise I got put in a boat with couples and and people who knew each other. Careful going on the smaller boat because you might be stuck with people who are close and will be hard to make friends.
- Fatah, 02/08/2019 09:11, Travelled Solo
Hi there. Many thanks for your review. I'm sorry to hear of your disappointment of the tour. I have looked through previous correspondence and can see you were advised we only had availability on our Under 35s Yacht Tours for your requested departure date, so we did not have any other options available for you at the time, I'm afraid. Our Under 35s Yacht Tours consist of a group of usually 6 to 8 yachts sleeping 8 passengers on each sailing together in a flotilla, so it usually a very social experience. I checked and can see your departure had 47 guests across 6 yachts to enjoy the social experience on board. Thank you for joining us this season :)