Everything was almost perfect, except the noise in the eating room was painful and the noise in the restaurant that we went to as a group was also excruciatingly loud and the food wasn’t very good. I would not recommend the Olimp boat to anybody else until those problems are fixed.
- Anonymous, 06/10/2026 19:06, Travelled with Family
Really enjoyed my travel with Sail Croatia. Only real negative is that the filter coffee was not great. Loved our guides.
- Anonymous, 05/10/2026 19:13, Travelled in a Couple
Great week meeting new friends and seeing new sites. Excellent facilities and a great crew. Food was wonderful and plenty to eat.
- Anonymous, 05/10/2026 06:12, Travelled in a Couple
Firstly, the Esperanza is not the most modern in the Sail Croatia fleet - but it it extremely well looked after and is in pristine condiition. The Captain was very friendly and engaging. And all of the 8 crew do an incredible job - they are all very focusing on deliverying outstanding customer service. Our room was very well equiped, comfortable and surprisingly spacious - and the bathroom was a great size. The boat, has plenty of deck space, to sit out in the sun and there are also plenty of shaded areas. The seating areas of the boat and large and comfortable - you never feel there is not enough space. The restaurant was set for 8 people per table. The breakfast is a buffet with plenty of options. Lunch was a fixed 3 course meal - there was also a small daily salad bar available with lunch. Internet was a. challenge onboard. The only criticism I have is that the tour leader - who was very nice and very helpful - had a focus on cash only tours and cash tips for the crew
- Anonymous, 03/10/2026 15:40, Travelled with Family
Thank you for your detailed feedback and 4 star review! We’re delighted to hear you enjoyed your time aboard Esperanza and particularly appreciated the Captain, crew, spacious cabins and onboard facilities. We would like to clarify that optional excursions are operated by local suppliers in Croatia, with cash being their preferred payment method. Similarly, while crew gratuities are entirely optional, cash is the method used onboard should guests wish to leave a tip. Thank you again for travelling with us and for recognising the fantastic service provided by the Esperanza crew.
The sights and views are amazing, it’s a very beautiful scenic view, other than that there were a lot of issues, shot glasses on boat were never cleaned, they would just repour into the same glasses that were left on the table, very unsanitary, meals were okay most days but we were still worried about the sanitation of that too, our tour guide was awesome, crew was okay, wouldn’t port until after 2-3pm each day which seemed odd too, missed out on a lot of the morning scenes and shows at each stop, our itinerary from the website didn’t match at all to what we actually did, missed 2 of our stops and stayed in another location for 2 days instead of 1, they would blame the weather yet sky’s were clear the whole time, felt trapped on the boat some of the days, forced into “swim stops” that most people were not interested in and wanted to explore Croatia more. Met good people and had some fun besides those hiccups, nice way to see the most of Croatia in a 7 day span
- Anonymous, 28/09/2026 13:17, Travelled in a Couple
Thank you for your feedback. We’re pleased you enjoyed Croatia’s incredible scenery, had a great experience with your Representative and met some wonderful people along the way. Small-ship cruises are designed with sailing in the morning, a midday swim stop and arrival into port in the early afternoon, giving guests the afternoon and evening to explore before remaining moored overnight. While this balance of sailing, swimming and exploring is an intentional part of the experience, we appreciate it may not suit everyone. We’re sorry to hear of your concerns regarding the glasses onboard, which we take seriously and will raise with the relevant team. Itinerary changes can also occasionally be necessary due to weather and sea conditions, even when skies appear clear, or port restrictions and availability. Thank you again for sharing your experience, and we’re glad you still enjoyed many aspects of your week exploring Croatia.
The ship was modest but adequate, while the tour guides were exceptional - knowledgeable, friendly, enthusiastic. they truly made the the cycling experience enjoyable and memorable . Overall , a wonderful trip.
- Anonymous, 28/09/2026 12:54, Travelled with Family
Our holiday was wonderful. Our host Hana met us on the dock on day one and kept all the guests well informed the entire trip. The food was fantastic and the crew were all very good!!
- Bruce, 28/09/2026 02:18, Travelled with Family
Great time, the guides did a great job. They were friendly and knowledgeable. The crew was also excellent. On "complaint" is that the food on the boat could have been better. I would still recommend them.
- Christopher, 23/09/2026 18:58, Travelled with Family
Given that we were there during a terrible heat wave that made all the hikes more difficult but that said, only one or two of the hikes was at all interesting. Most were just up and down very steep rocky trails. Climbing to a summit without a real destination and turning around and going back was and was extremely tedious. Rock shale seems to be the normal path. It was difficult and not pleasant to walk on.. The boat was fine - not great - and the towns were all big tourist stops. I was glad to see the islands but we never escaped the crowds. Crew on the boat was fantastic.
- Anonymous, 22/09/2026 11:34, Travelled in a Couple
Enjoyed the holiday. Good was poor cleaning the cabin was very basic i.e. had no hand soap all week.
- Anonymous, 22/09/2026 09:02, Travelled in a Couple
The trip was very good. The staff was great. I enjoyed the tour. Food was solid, but not phenomenal. I enjoyed the island visits but disappointed to miss Vis (understand that was weather related). I wish we had more opportunities to visit towns earlier in day. I'd rate this probably higher overall, about 4.25.
- Anonymous, 20/09/2026 17:06, Travelled in a Couple
Ship was great. Crew was great. Food was great. Cycling was good. Each day should be a minimum of 40 km. 5 and 10 km days were disappointing. Guide should be prepared to quickly repair a flat tire. One day we spent an hour idling while he dealt with that, since he didn’t have the right tools. He should have sent us down the hill to the beach. Overall the briefs need to clearly and briefly state the aims of the ride and how much time in each stop. Electric and regular bikes do not mix. Too much waiting around for the regular riders. A group of 30 or more cyclists is too big to manage. Group size should be 15 max. Overall a great trip.
- Doug, 18/09/2026 14:00, Travelled in a Couple
Overall our holiday was excellent. Great locations and a great crew who went above and beyond to make its success. Only three things I would highlight as opportinited for improvement: 1. Tipping: If the company and the crew have to propose a level for tipping this suggests that the crew wages are insufficient and you are relying ib tips to make them up. I would prefer you set the right wages, adjust the price for guests and leave tipping at the guests' discretion and at a much lower level. 2. The crew asked us to fill out the feedback form in their presence when we settled the bar tab. This wont give you candid feedback. Better to do it afterwards remotely like this. 3. The food was good but not as good as I would expect and most importantly the coffee was way too strong and unfiltered. Get a coffee machine.
- David, 17/09/2026 12:25, Travelled in a Couple
Thank you for your 4-star rating and for taking the time to share your feedback. We’re delighted to hear that overall you had an excellent holiday, enjoyed the destinations and felt the crew went above and beyond to make your trip a success. We also appreciate your constructive suggestions regarding tipping, the timing of our onboard feedback forms, and the food and coffee offering. Tipping is entirely optional and at each guest’s discretion, although we appreciate your comments regarding how the suggested guidance is communicated. Your feedback regarding completing forms in the presence of the crew is also particularly useful, as we certainly want guests to feel comfortable providing open and candid feedback. Thank you again for travelling with us and for your 4-star review. We’re pleased that these areas for improvement aside, you had such an enjoyable holiday.
Was a great time on the Queen Jelena -- Vedrun our tour manager was lovely and super informative. Ship was elegant and rooms were a good size, Food was overall very good onboard. A great way to relax and see Croatia without the trouble of moving hotels. Would be good if the ship left the coffee machine on all day. Also, Sail Croatia should include a few drinks per meal as part of the package. But definitely worth it -- an amazing vacation!
- Anonymous, 16/09/2026 19:21, Travelled in a Couple
We had a great time on the Mlini. The crew was outstanding particularly the food which was much better than expected. Toma was our guide and was a great guide and friend to everyone. They worked hard to make it a great week. They deserve a raise Few areas to improve on: inform passengers if they boat isn’t full. It’s quite disappointing when you arrive to find the boat is half full leaving much to be desired from the social aspect. Also, recommend decreasing the number of excursions and increasing the quality.
- Anonymous, 11/09/2026 09:16, Travelled in a Couple
Thank you for your 4 star review and for taking the time to share your feedback. We’re delighted to hear that you had a great time, enjoyed travelling with your group and had such a positive experience with the crew onboard. We also appreciate your comments regarding the condition of some aspects of the ship, including the linen and bathrooms. Feedback such as this is important to us and has been shared with the relevant team to help identify areas where improvements can be made. Thank you again for travelling with us, and we’re pleased that overall you had an enjoyable experience!
It was a great time with a great group of people. The staff on board were great but the main comments from us and other travellers was that the boat was a bit run down, specifically the linen was ripped and marked and the showers were smelly. Hope this helps
- Malcolm hardy, 10/09/2026 15:17, Travelled in a Couple
Thank you for your 4 star review and for taking the time to share your feedback. We’re delighted to hear that you had a great time, enjoyed travelling with your group and had such a positive experience with the crew onboard. We also appreciate your comments regarding the condition of some aspects of the ship, including the linen and bathrooms. Feedback such as this is important to us and has been shared with the relevant team to help identify areas where improvements can be made. Thank you again for travelling with us, and we’re pleased that overall you had an enjoyable experience!
A very enjoyable cruise. Crew was very friendly and helpful at all times. Food was excellant.
- Anonymous, 08/09/2026 21:23, Travelled with Family
Sailing around from split to Dubrovnik was absolute pleasure. From three course lunches every day and new swim spots daily to choose from fabulous way to make the journey. I’m visiting a Newport every night to make fabulous memories
- Tom, 01/09/2026 14:49, Travelled with Family
Our 1st trip to Croatia was a rich visit into the regions history and wonderful food. Divers are rewarded the magically clear water and many wrecks (check the depths!). Our yacht was clean, well laid out and comfortable. We’ve chartered numerous yachts and this was my favorite. This charter also included a skipper and hostess. Dora was phenomenal, well organized, engaging and a great cook (quality & variety). The skipper was friendly, professional and impressively skilled boatsman. We expected a charter where we would actually sail - we motored except for a couple hours. We docked on all but 1 night and had no opportunity for the family to momentarily take the helm. My impression is that the captain wanted to go in the straightest line possible (no sailing), dock (no mooring or dinghy needed) and go as fast as possible (no family experience to slow him down, increased fuel use and diesel fumes). Marina fees, bkfst/lunch for 9 and dinner for the 2 crew amounted to 5000 euros.
- Anonymous, 27/08/2026 21:26, Travelled with Family
Thank you for sharing your 4-star review, and we're delighted to hear that you enjoyed your first visit to Croatia, the catamaran and, in particular, the wonderful care provided by your Skipper and Hostess. We're sorry that the amount of sailing did not fully meet your expectations. Sailing is always a priority where conditions and the planned itinerary allow, although this can naturally depend on the weather forecast and distances involved. We also appreciate your feedback regarding opportunities for the family to take the helm. In terms of expenses, these can vary significantly depending on grocery preferences and mooring choices. Based on previous guests travelling on Alley Cat, combined grocery and mooring costs have typically averaged around €1,500–€1,800 for the week, although individual spend can of course be higher or lower. Thank you again for your feedback, and we're so pleased you had an enjoyable and memorable time in Croatia.
good
- Anonymous, 14/08/2026 22:54, Travelled with Family
Great holiday and enjoyed every minute of it. The captain was very well organised and great with my children.
- Ellis, 11/08/2026 08:51, Travelled with Family
Our week sailing on Spellbound with Ana and Daniel was a wonderful family holiday. They made us feel welcome and at home and showed us some beautiful islands, coves and ports. Daniel did a great job accommodating everyone’s tastes with great breakfasts and lunches and took us to some lovely restaurants for dinner. Our only disappointment was that the only day that it was suitable for sailing, the rigging was faulty and the main sail couldn’t be raised.
- Marion, 29/07/2026 09:04, Travelled with Family
Dino was a very good tour leader, esp. nominating specific restaurants to eat evening meals at on each island we frequented. The crew were attentive, the cabin cleaning staff were top notch. Swim stops were great. Food was good but there seemed to be an extensive use of puréed vegetables! Music played non stop inside the boat even if no one was there? Still, a good experience.
- Anonymous, 28/07/2026 16:25, Travelled in a Couple
Once I made the payment, the Sales Representative literally stopped caring about my queries. I had to follow multiple times to underthings and to merely arrange a call back. I was not provided detailed description about my yatch and itinerary which I had requested multiple times. I regret not taking all the details before making the payment. After Sales Service is very bad. Our Skipper was amazing and other guests were nice because of which we were able to enjoy. Else the itinerary is very bad, you take us to island at odd timings because of which we are not able to explore the island properly and missed famous activities because of the timings we are reaching the island. The whole experience could be so much better by just better planning and not wasting time unnecessarily.
- Anonymous, 22/07/2026 06:46, Travelled in a Couple
Thank you for taking the time to share your review. We’re pleased to hear you enjoyed the experience with your Skipper and fellow guests. We have reviewed our internal communications and can see that you attempted to contact us by phone and live chat on several occasions, but these were outside our Sales Team’s operating hours. Our team responded as soon as they were back online and addressed your questions. We also provide detailed information on our website, in pre-departure information, and through the Online Account, which can be accessed at any time. With regard to the itinerary, due to the nature of yachting in Croatia, itineraries can be subject to change, as outlined to guests in advance. This can be due to factors such as weather conditions, port restrictions and other operational considerations. We’re sorry that the itinerary did not meet your expectations and appreciate your feedback.
We had a really good time on board the Salve di Mare, Split to Dubrovnik. The food was very tasty, every staff member was friendly and professional, and the ship was spotless and well appointed. The swim stops were mostly incredible (the last one near Dubrovnik was less special and secluded than the others). We didn't get to do the Blue Cave tour as scheduled; still not sure why not. My only real criticism is that the ship didn't have karaoke!! 😜
- Michael, 20/07/2026 08:59, Travelled in a Couple
Perfect relaxing holidays. Thanks to Mario, our skipper, who made this cruise unforgettable.
- Jacques, 17/07/2026 18:12, Travelled with Family
Positives- The food and dining service were excellent throughout the trip. The information shared about the islands, local attractions, and recommended activities was very helpful and enhanced our experience. Hanna was exceptionally attentive, friendly, and always willing to help with restaurant reservations and excursion bookings. Her assistance was greatly appreciated. Overall, we were very satisfied with our cruise experience and had a wonderful time. Areas for Improvement- We noticed that some staff members were smoking in or near common guest areas. Relocating smoking to designated staff-only areas would help create a more comfortable environment for guests, especially those who are sensitive to cigarette smoke. One bartender, Cesar, came across as less welcoming than the rest of the crew during our interactions. A more friendly and approachable demeanor would further enhance the overall guest experience.
- Anonymous, 13/07/2026 17:48, Travelled with Family
Very well organised from start to finish. Daily briefings, amazing rides (v easy on electric bike) and plenty of tasty food ! Cabins were quite basic but were en suite and had air-con. Plenty of time to sunbathe on deck or visit the islands. Some extra excursions and meals organised for those who wanted to but no pressure to go. All the staff were great esp our group leader Calum (& Srdan) - who had a great knowledge of the Croatian history as well as sorting any issues out throughout the week such as food preferences and general recommendations. Average age was around 60 on the boat (the Mali Luka) with a lovely bunch mainly from USA and Australia and NZ. Busy week as up early but a great way to explore the lovely islands. Water so clean and refreshing. All the towns well kept. Pebble beaches (not sand). We did Split to Dubrovnik route then had a couple of nights in hotel in Lapad (Dub) to relax. Thanks Sail Croatia for a memorable trip !
- Daniel & Zoe, 06/07/2026 10:07, Travelled in a Couple
Fantastic. Boat food was middle to good but not outstanding. Trip was overall fantastic.
- Anonymous, 03/07/2026 18:35, Travelled in a Couple
My wife and I had a great time on the sailing and biking adventure! The guides, scenery, and bikes were amazing! The routes were challenging at times and very beautiful. We had plenty of free time and made lots of new friends from around the world. We added extra days in Split (before) and Dubrovnik (after) which were both very enjoyable. Really loved this trip!
- John, 29/06/2026 13:00, Travelled with Family
This was are second Sail Croatia cruise. The first was fantastic. Out second was on the Contessa, and it is a new boat. As with some new things, such as homes, boats, there is a pick up list of things that need improvement. In our case there were three issues. The AC was not working well and basically managed the room to 30 degrees Celsius, the boats internet was very limited, only working in the dining area, and that was food quality and taste was average. One of the driving forces besides the beauty of Croatia of our return was exceptional food quality, preparation and value in our first cruise. The chefs were amazing, tantalizing us with great appetizers, main courses and deserts. Although an effort was made it was not near the level of our first cruise. I imagine Sail Croatia will rectify these start up issues but want to present the facts as they were for us to future customers.
- Brad, 26/06/2026 10:00, Travelled with Family
Holiday was great. All staff on the boat were great to deal with. Boat was clean and safe as well as the food was excellent. Only drawback was that there were some people not on ebikes which held up the whole tour several times. Would have liked to ebike longer distances but were not able to because of this issue.
- Anonymous, 24/06/2026 13:53, Travelled with Family
No what we expected but the country is beautiful many disappointments on the cruise
- David, 22/06/2026 22:19, Travelled with Family
It was very fair, the weather was excellent and the staff on the ship were very good. Friendly, helpful and provide excellent service. The food on board were excellent and both the chef and his helper did an exception job. Considering with a small kitchen and serve 29 people daily. Your manager did a excellent job. The biggest issues is the itinerary. Way too much idle time. I am a veteran of river cruises and this is certainly no comparison to those programs. May I suggest that perhaps add some more activities to each island that we visited. Alternate lunch and dinner on board. On the final stop, Dubrovnik, sail pass with the view of the old town must be added. For the life of me, I can't believe we didn't do it. Instead we had a swim just outside for an hour just to wait for docking, is the fuel that expensive?
- Anonymous, 17/06/2026 12:37, Travelled in a Couple
Thank you for your thoughtful review. We're delighted to hear you enjoyed the excellent weather, friendly and attentive crew, and the exceptional food prepared by our chef and galley team. It's also wonderful to know our Tour Manager helped make your experience memorable. We also appreciate your constructive suggestions regarding the itinerary and activities. Guest feedback like yours is invaluable, and we will certainly take your comments into consideration as we continue to refine and enhance our cruising experience. Thank you again for sharing your experience with us.
The ship Emanuel is a well renovated 1955 small passenger ship with maximizing passenger carrying at expense of cabin space. The ship is rated standard when the brochure said Premier grade for the hiking cruise. Food was unimaginative but acceptable and drinks overpriced. Tea and coffee should be freely available during the day. The cabin was clean with a hard and lumpy bed, noise from outside was a problem at times as we were on the corridor connecting other ships alongside and music was often loud but finished at 11pm. Crew and guides were friendly and helpful but more info on the history and other information about the places visited would be good. The cruise itself visited some wonderful places and i wouldn't have missed it but things could have been done better.
- Graham, 15/06/2026 16:24, Travelled in a Couple
Hi Graham, Thank you for sharing your feedback. We're pleased to hear you enjoyed the itinerary and the wonderful destinations visited, as well as the service provided by our crew and guides. Emanuel is classified within our Premier Ship category, offering amenities such as private ensuite bathrooms and air-conditioned cabins. As a traditionally built vessel, cabin sizes and layouts differ from ship to ship. For guests seeking a higher level of onboard comfort and space, we also offer our Premier Plus ship category vessels. Regarding the noise, the ports we visit operate under their own local regulations and curfews, and activity from neighbouring vessels can occasionally be beyond our control. We appreciate your comments regarding the food, onboard amenities, and guided commentary, and will take these into consideration as we continue to improve our guest experience.
Cabin:: + adequate space. -- cigarette smoke frequently entered our cabin (15) via the a/c system. As nonsmokers w tobacco allergies, It was very problematic as it started early in the morning and last into the late evening affecting our sleep. Ship: + nice facilities and layout. — the not hot, hot tub was not filled until 1/2 way thru the cruise. And then not really utilized. Recommend repurposing that space for 6 more lounges so most passengers can have a lounge. Food: + passionate chef and assistant. Hot food available w breakfast and lunches. Really good quality. Service was great (Mario). Bar: + staff friendly and helpful. — unfortunately wines by the glass were restricted to one brand and were of poor quality and overpriced. You pay € for all beverages, tea, coffee, sodas, juices and again more than what u pay in ports. Coffee,tea,and juices only provided at breakfast. For lunch, only water served. Easy to have added inexpensive iced tea. Active:: + pleasant staff - disorganiz
- Joseph, 15/06/2026 09:22, Travelled in a Couple
Great! loved the cycling and the tour guides. Our days out on the bikes were absolutely great. Both Marin and Martin did everything they could to make the trip enjoyable. My concerns were with things that were in the Captains control: 1. Why was air conditioning not on every night? not on for both first and last night which is poor. 2. bedding was sub par at best, poor quality and could have used an extra pillow. 3. Food was not great. I feel an al a carte menu would have been better as this was eat what you get which really was not appealing to me for a trip with this price. Our daughter was with us, she eats vegetarian and her food was absolutely terrible. Boris, the chef, needs to do better! 4. on board bar was poorly stocked. We would have used this service if items were available but it was basically just one wine and draft beer.
- Anonymous, 02/06/2026 22:53, Travelled in a Couple
Thank you for taking the time to share your feedback. We're delighted to hear that you loved the cycling experience and that Marin and Martin helped make your trip so enjoyable. We will be sure to pass on your kind comments to them, as our guides work incredibly hard to create memorable experiences for our guests. We're sorry to hear that certain aspects of the onboard experience did not fully meet your expectations. We appreciate your comments regarding the air conditioning, cabin comfort, food offerings, vegetarian meals, and onboard bar selection. As the vessel relies on shore power while docked for the air conditioning system to operate, occasional interruptions can occur if the shore power connection is temporarily disconnected. We understand that these elements play an important role in the overall guest experience, and we will ensure your feedback is shared with the vessel operator for review and consideration. In particular, we're sorry to hear that the meals, including the vegetarian options provided for your daughter, did not meet your expectations. We recognise the importance of catering to a variety of dietary preferences and appreciate you bringing this to our attention. Thank you again for your constructive feedback and recommendation. We truly value guest insights as they help us continue to improve our experiences.
I enjoyed the other people on the tour and the guides (Marin and Martin). I did feel that the boat used was not a proper one for this kind of cruise. Once the bikes were loaded there was little room left. I noted other boats when at dock that were roomier on the stern on the middle. Also, the breakfast buffet was poorly organized. Again, there was a lack of space forcing people into a small table area where only one person could get in and had to come back out into the same line. There should be access in the round and not at one of the eating tables. When parked alongside other boats there was no airflow. This became an issue when the air conditioning was not working. The crew was not very friendly, were smoking near the eating area and on their phones. There were no smokers on the tour so it was somewhat disgusting to have to inhale the crews cigarette smoke. They should go off the boat or to the upper deck if they want to smoke. The food was not of good quality. Needs improvement.
- Anonymous, 01/06/2026 11:09, Travelled with Family
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that you enjoyed travelling with your fellow guests and that Marin and Martin helped make your experience a positive one. We will be sure to pass on your kind comments to them. We are sorry to learn that several aspects of the onboard experience did not meet your expectations. We appreciate your comments regarding the vessel layout, dining area configuration, air conditioning, food quality, and crew service. Guest comfort is extremely important to us, and we understand how these issues could have impacted your enjoyment of the cruise. Regarding your comments about the vessel size and onboard space, I can see that you travelled on one of our Premier ships. While these ships offer a comfortable cruising experience, we also offer a Premier Plus category for guests seeking additional space, larger cabins, and enhanced onboard amenities. Many of the larger vessels you may have seen during your cruise would likely have fallen within this category. Thank you again for your constructive feedback and recommendation. We truly value guest insights as they help us continue to improve our experiences.
Nice biking holiday , great guide , good e bike
- Andre, 27/05/2026 07:17, Travelled in a Couple
It was good, but they have things to improve, like the air conditioning not working, the cancellation of multiple activities due to the weather, the captain's absence due to "illness" (though he seemed perfectly fine the other days), and having a bartender drunk almost 50% of the time. But the accommodations were very good, the food was very good, and the main day was excellent.
- Anonymous, 26/05/2026 20:39, Travelled with Family
Era la primera vez que íbamos de crucero en un barco de estas características. . La experiencia fue genial. A pesar de ser Lis únicos españoles, todo el mundo, tanto trabajadores como pasajeros hicieron todo lo posible para que estuviéramos agusto.
- Anonymous, 26/05/2026 13:29, Travelled in a Couple
Calum was approachable, welcoming, entertaining, flexible and very patient with his tour group. Many thanks Mate, look forward to the tattoo! 👌🏻
- Anonymous, 20/05/2026 13:34, Travelled in a Couple
Had an awesome trip - the staff and tour guides were absolutely fantastic , would do it again in a heartbeat !!
- Darryl, 19/05/2026 17:20, Travelled in a Couple
Boat crew were efficient. The two guides were knowledgable and helpful. Overall, the ride was fantastic with very good bikes and very amazing scenery.. HOWEVER, we did book and pay for a cabin with double bed. But instead got a single bed on one side and a bunk bed on the other side of the cabin which was dissapointing.
- Raymond Cooper, 19/05/2026 12:27, Travelled in a Couple
Hi Raymond, thank you for taking the time to review your Cycle cruise with us this season, and for sharing your feedback. We are pleased that you enjoyed the cycling experience, scenery, bikes and found both our crew and guides knowledgable and helpful. It is a shame to read of your disappointment regarding the cabin bedding arrangement. We would like to clarify that bedding configurations are not guaranteed unless specifically requested and confirmed prior to departure. Upon reviewing the booking, we can see that a request for a double bed was not submitted by your travel agent at the time of booking, and therefore this was not something our team had been made aware of in advance. We always aim to accommodate guest preferences wherever possible and appreciate your feedback. Thank you again, it was a pleasure to have you join us!
Great crew, great fellow tourers! The itinerary was excellent. The bikes were garbage. You should not offer a tour where cycling is a feature and then provide bikes that were selected on cost only. Our tour leader spent far too much time trying to keep the bikes operational.
- Anonymous, 18/05/2026 13:32, Travelled in a Couple
Although the entire experience was outstanding I do have a couple of points: 1.) As an experienced cyclist, I had no issues but I did see some areas of saftey that could be improved. There was confusion throughout the day as directions were, at times, incomplete and vague. 2.) Food was another issue as items at breakfast would run out and the main course lunches were mediocre. 3.) Coffee is always an issue for me and yours was the worst. (Sorry) 4.) I didn't understand why we couldn't pay our bar tab with a credit card. Many were short on cash and had to rush to an ATM. 5.) Whatsapp feature was great, would of been nice to get the days briefing in advance of actual briefing at 8:30 so we could follow along and have questions prepared. All in all our tour guides were friendly and well informed about the areas we visited and I would recommend this tour to friends The boat was immaculate and comfortable. Great way to see Croatia for the first time.
- Thomas , 11/05/2026 15:21, Travelled in a Couple
We had a good cruise that was made fantastic by the crew.
- Peter , 11/05/2026 13:14, Travelled in a Couple
The staff were very friendly and accommodating The food was adequate but could have been somewhat better..Enjoyed my time in the Dalmatian islands
- Anonymous, 14/10/2025 14:19, Travelled in a Couple
Katerina is owned and crewed by the family. This is a 5 star rating. Ship is spotless and crew are the best. Owner and crew (mostly family and cousins) are so attentive to every detail. Meals: adequate and enjoyable but not outstanding. Captains' dinner was very good. Activities: not memorable. Walking tour in Dubrovnik was boring. Ship provided dinner was not impressive. Should have stayed in port and gone to local restaurant Ioana our tour director was 5 stars' She had to deal with a lot of shifting itinerary and was a truly shing star for the passengers. Overall was a nice experience. Met a lot of good people and that was a big plus; Croatia is very expensive on the street Plan to spend some BIG $$ in local establishments. Overall, a check on our bucket list. Nice but would not do again
- John, 10/10/2025 00:28, Travelled in a Couple
Our bike tour leaders Marin and Ilona were fantastic. Highly skilled, organized, caring and kept our group very safe. I thoroughly appreciated, as well enjoyed spending time with them. Sail Croatia should highly regard both these staff. A big 6 out of 5 for these two. They went way above beyond what was well beyond the minimum they needed to do.
- Anonymous, 08/10/2025 13:01, Travelled in a Couple
We sailed on the Queen Jelena (Split North itinerary). Beautiful boat, really good crew. The food onboard was just OK, often just warm rather than hot. A 3 course lunch is not what most people have day to day at home and the thoughts from fellow passengers were thst this was a bit rigid and maybe a buffet style lighter lunch would be better as it felt you had breakfast and a couple of hours later a large lunch making you lethargic. Trips were ok, village dinner was good, buggy trip was good but not best value. More time needed in Dubrovnik as it beautiful, I would skip the walking tour (pointless) and enjoy more time exploring yourself. All stops on this itinerary were beautiful. One last point; the daily briefing should be carried out using the TV in the saloon as shown on the website content so you can actually get a visual idea of your day ahead. The WhatsApp group is useful when it's set up. Overall a good experience, 7.5/ 10
- Paul , 07/10/2025 05:49, Travelled in a Couple
Swim stops. Port visits. Particularly Korcula and Omiš. Barman ‘Milan’ was a genuine, nice guy. I still believe our room ‘0’ was bigger than others. I asked and was told the rooms were the same size, however when I peeked into a twin room ours was definitely larger! Not so great - Breakfast was monotonous, same every day. Really need a FOC push button coffee machine for use throughout day. The American drip coffee was rubbish and yes paid for the nespresso style coffee from the bar but e3.50 for something not that good. Our window leading outside next to the door required a curtain as well as the twisted Venetian blind there. I had to put up a makeshift curtain to block out the exterior downlights rays coming in. We spoke to a couple who were on a Sail Croatia boat with the same timings as ours and they raved about the food, as prepared by ‘two mamas’ who obviously cooked from the heart. Unlike our chefs!!
- Gary, 02/10/2025 14:44, Travelled in a Couple
Captain, tour guides and front line staff were great. Room was not great with a bed that you could feel the metal springs, lumpy pillows, lights that didn’t work, safe that wasn’t opened, Generator noise was intrusive into the room during the night. In port the boats were often racked together so that you had to pass through multiple boats to get onto shore. This also trapped diesel exhaust fumes on still nights, making staying outside at the back of the boat uncomfortable.
- Anonymous, 29/09/2025 08:36, Travelled in a Couple
Thank you for your review and for your kind words about our captain, crew, and staff – we’re pleased you felt well looked after during your cruise. We regret to hear about the issues you experienced with your cabin. If we had known at the time, we would have done our best to resolve them and make your stay more comfortable. Regarding port mooring, it is standard practice for small ship cruising that boats are tied alongside one another in port. While this can occasionally limit open-air space, please rest assured that our boats remain idle with engines switched off to keep noise and fumes to a minimum. Your comments are very valuable to us, and we will certainly take them into account as we continue to improve.
The guides were very good, knowledgeable about all the Locations that we visited. helpful and friendly all the time .The food was below average and we were hoping for a lot better. Although the rooms were small they were ok but they were damp and clothes and bed sheets damp even with ac on. I would still recommend, but on a different boat with a different chef
- Brian , 28/09/2025 15:30, Travelled in a Couple
Great ship and crew.
- Peter, 23/09/2025 19:14, Travelled in a Couple
Good itinery... Good equipment.. Knowlegable, competent, friendly Guides Great boat (Accomdation, Crew and meals) Altogether a great 7 days. Thank you
- clive, 22/09/2025 14:27, Travelled with Family
Great destinations. Great crew. Good breakfasts, lunches not so great. The wine tasting tour was a waste of time and money,. Dino was a terrific tour leader 5 stars. The captains dinner was good but like I said the lunches need improving.. thoroughly enjoyed the swimming stops and also all the port stops. Croatia is a beautiful country. Would recommend this cruise if the lunches improved .
- Jurgen, 22/09/2025 07:34, Travelled in a Couple
Well managed trip with hard working and knowledgeable staff and guides. The rooms were small and uncomfortable. Older boat needs an update. Food was adequate, but not outstanding. Riding in groups was challenging as some inexperienced riders.
- Mark, 19/09/2025 03:04, Travelled in a Couple
The crew
- Kevin, 16/09/2025 17:22, Travelled in a Couple
- Anonymous, 15/09/2025 07:45, Travelled in a Couple
Good host, good food and great itinerary.
- Nigel, 15/09/2025 07:38, Travelled in a Couple
We were on the Esperanza which is an excellent facility. The food and service were outstanding. I think every port stop should include a walking tour. I think it would be good to have the boat docked while we are at lunch so you could walk off immediately after lunch. Our cruise director Mia worked very hard to keep everything organized. Unfortunately she is difficult to understand as her speech is very rapid fire. The guests got to know each and all were friendly. Lovely overall experience!
- Scott, 10/09/2025 06:47, Travelled in a Couple
Lovely boat, comfy bed and cabin. Very relaxing on board and nice stops along the Split North route. SC rep was excellent as was service on board. Food was a bit hit and miss but Croatia not renowned for its cuisine. Warmed plates would help
- Nigel, 09/09/2025 14:06, Travelled in a Couple
Sailing on the Olimp with Sail Croatia was, overall, a very good experience. The boat itself was fantastic, and the crew were excellent. However, a couple of things did take the shine off the trip. Firstly, in the cabins there’s a constant whirring from the extractor fans throughout the night. The air-conditioning is fine, but these bathroom fans never switch off. We asked for them to be turned off, which they kindly did on the first night, but for the rest of the week we had to put up with the noise—such a shame. Secondly, breakfast was always served in the dining area, which is air-conditioned, but with all the doors kept closed the sound of 30 people chatting becomes deafening. It seems such a missed opportunity not to let guests spread out onto the aft deck, where there’s fresh air and space for the noise to dissipate.
- Andrew, 09/09/2025 08:10, Travelled in a Couple
The highlight of a Sail Croatia cruise are the incredible islands you visit and the fun activities available on all. I could nit-pick over little things we did not like which is why we give it a 4-star not 5. More than happy to share the constructive comments if you like in a separate communication. Always best to have objective and fair feedback to help you constantly improve. Overall a great experience.
- Daniel, 08/09/2025 09:17, Travelled in a Couple
Hi Daniel, thank you for your thoughtful review! We’re delighted to hear you enjoyed the incredible islands and activities on your cruise. We truly appreciate your constructive feedback and would be happy to receive any additional comments you’d like to share directly – it’s invaluable in helping us continually improve. We’re glad you had a great overall experience and hope to welcome you back on another adventure soon!
The itinerary was well plannned with excellent leaders. I especially enjoyed the bike routes and swim spots! The food was good but the coffee was not acceptable! I would use Sail Croatia again!
- Henry, 08/09/2025 06:04, Travelled in a Couple
our guide, Vedran, combined with the absolutely lovely ship Queen Jelena and it's expert captain/owner (Gordan? sorry), combined for a wonderful experience. Exploring the Dalmatian Coast this way was amazing and everything we hoped it would it be, and was so much more. Vedran informed, educated, coddled and tolerated all of us crazy tourists with grace, humor, and bottomless patience. The captain found us the most beautiful swimming spots each day, and navigated through the islands so smoothly, especially during the few rough waters we had. The boat is absolutely beautiful, comfortable, and relatively brand new (2018)! My only quibbles would be with the kitchen. The Captain's dinner was one of the best meals we had in our 2 weeks in Croatia (and probably the most fun!), and all the lunches were lovely (though the chef could have used a lighter touch with the tuna steaks and racks of lamb to better represent his skills). We just wish the breakfast window was longer and less rigid.
- Peter S, 06/09/2025 12:12, Travelled in a Couple
We had a really lovely time. We were lucky enough to only have 16 people on our boat which meant we had lots of space and there was no issues getting deckchairs etc. I would imagine that with 40 people on board the boat would feel a little cramped, and getting a deckchair might be something of a challenge. The boat itself is beautiful and well looked after. The staff were really lovely and very accommodating. Unfortunately, the food was not good and certainly didn't math the price point. This was an opinion was shared by many of the other guests. Besides this, everything else on the boat was great. The Itinerary (Split - Dubrovnik) was great. The stops were beautiful and the excursions offered were on the whole really great. Overall it was a great experience and we had a lovely time.
- Sam, 28/08/2025 00:27, Travelled in a Couple
Very knowledgeable cruise manager/guide and great, hardworking staff
- Paul, 25/08/2025 14:06, Travelled with Family
We love the islands and met new friends. The cycling was fun and the meals were good.
- Chris , 18/08/2025 05:37, Travelled in a Couple
Forgive my spelling of names but Jospina and Skipper Ante where the best. Every meal was perfect and they were attentive to all our needs, especially some of our party that were less sure footed getting on and off board. Bottom line only complaint was who sends a charter out with only 1 towel per guest for a week( this was not the crews fault) . Had a great time overall and our Crew were very knowledgeable of all the ports which made getting to and from any adventures/tours we went on super easy and added to our fun!!!!
- Philip, 13/08/2025 02:08, Travelled with Family
The ship was immaculately fitted out, crew were friendly, helpful and courteous. Food was substantial and generally good standard. But not gourmet as photography on brochures suggested. The islands were interesting and great to explore, however, a couple had very little to keep us occupied and exploring( notably Brac). Sail Croatia events coordinator was always helpful and available to help and plan for each stopover.. We felt that more entertainment in evenings even one more early on in cruise would have brought guests and crew together . The evening dinner on one of the islands was extremely disappointing, both for location and the meal itself.
- Peter, 29/07/2025 15:00, Travelled in a Couple
This is a trip to recommend for several reasons, the itinerariy is superb. Ivana our host could not have been better and the crew is fantastic. There is always room to improve on A few things like breakfast, the village dinner, but all in all very good
- Gustavo, 29/07/2025 05:12, Travelled with Family
Our trip was good overall. The boat was fantastic, and the crew did a great job. The swim stops were good fun for the first few days, but it got a bit repetitive after a while, especially when it goes for multiple hours. This however also means we get limited time at each destination. Just enough to have dinner before the sun sets, walk around a little, and then the boat is off by 7 or 8am the next morning. Also, we booked the explorer cruise thinking it wasnt the young party cruise, nor the golden oldies cruise. We were hoping for a mid age crowd with like minded people - this wasn't really the case. I will say though however, the people we did share the boat with were all a pleasure. It delivered what was advertised. But if I knew then what I know now, I'd probably just have booked my own trip through croatia, giving us more time in locations where we want to be and not wasting days at locations with little to offer or waiting to dock.
- Frank, 21/07/2025 15:18, Travelled in a Couple
It would;ve been nice to be able to dine outside on the Olimp, have the outside bar open at least for beer and a cocktail of the day. The Jacuzzi wasn't working.
- Rich, 16/07/2025 15:45, Travelled in a Couple
Great way to see the country! Experience different towns and landscapes with others from around the world. Your guide helps in bringing you to unique spots that you would otherwise not know to check out. One of the best trips my partner and I have ever been on!
- Andrew, 15/07/2025 16:16, Travelled in a Couple
The trip was well organised and the staff aboard, excellent. Our tour guide/organiser kept us well informed.
- Phil , 07/07/2025 11:02, Travelled in a Couple
I wish we could visit the ports in the morning instead of being on the boat. The weather was so hot we just didn't want to go out exploring the port until 7PM. Food and crew on the boat were excellent, as well as our Sail Croatia rep really trying to make the afternoon excursions work smoothly.
- Matthew, 17/06/2025 22:08, Travelled in a Couple
The staff made it a really great trip especially Max. Ivana’s knowledge of the area and her help was exceptional.
- Anonymous, 10/06/2025 13:17, Travelled in a Couple
Food quality - Near prison food. Fish was dry, food unseasoned at all. Your best dishes were soup and 1 pasta meal. Drink prices - total rip off your drink prices rivalled Hvar.. Communication * This involves calling hvar the party island even though it is no longer as such, also being told 2 days before the end of the trip we could order eggs for breakfast..* Pay your workers decent wages. Being told that they are paid less because tips are expected is a joke. Your not America. Tips are standard in a terrible country like America to get around the fact they have shitty minimum wage laws. If you offered me this trip again for free I would refuse. I also will be letting anyone who ever asks me about sailing through Croatia not to bother. They would be better off organising a private car / ferry transportation to a select few islands that would still end up cheaper than the price you charge.
- Daniel, 09/06/2025 14:20, Travelled in a Couple
Hi Dan, Thank you for your review. We're sorry to hear your cruise didn’t meet your expectations. We have a thorough process in place for handling complaints onboard, which includes raising any concerns with your Tour Manager and, if needed, escalating them to our customer service team so we can address them promptly. This process is outlined in your pre-departure documents and on the Sail Croatia app. We’ve reviewed our internal records and found no report of your concerns during the trip, and it appears the complaints process was not followed. Unfortunately, we’re unable to resolve issues that aren’t brought to our attention at the time. While food preferences can vary, we’ve reviewed feedback from your specific departure and found the average food rating was 4.3/5 from fellow travellers. Your comments have been noted and are appreciated. Hvar is one of the most vibrant destinations in Croatia, known for its beaches, restaurants, and nightlife. Guests looking for a party atmosphere typically head to popular venues such as Hula Hula Bar or Nautica Bar, famous for their flaming Jäger trains. While noise restrictions apply to ships docked in many Croatian ports to respect local communities, these don’t affect the nightlife onshore - guests simply head off the ship to enjoy their evening. Information on tipping - including guidelines on etiquette and suggested amounts - is available on our website, in pre-departure documents, and on the Sail Croatia App. Given the information provided in advance of your cruise, we were surprised to hear that the tipping process was unexpected. Tipping, while not customary in countries like Australia and New Zealand, is widely practised and appreciated in Croatia and across Europe. Many locals rely on the summer tourism season to earn the majority of their annual income, and while we pay all our staff a fair and competitive wage, tipping is a customary and appreciated way to acknowledge good service. It’s always optional but very much valued. Sail Croatia offers a relaxed, hassle-free way to explore Croatia by small ship. With accommodation, transport, and some meals included, guests can enjoy a unique travel experience while visiting beautiful destinations along the coast at their own pace. Thanks again for taking the time to share your experience. Thanks,
- Steven, 09/06/2025 14:09, Travelled in a Couple
Everyone on the Afrodita works so hard, the ship was very well maintained and the food was great. The hike guides very good and well informed. The trails were not maintained by any standards basically goat paths. I slipped and fell on first hike injured my leg, cuts and bruised on the loose sharp rock. The guides Martin and ILona were great. Martin applied bandages to my leg to stop the bleeding then helped me finish the last kilometer back to the boat. I had to skip the hike the next day and only did 5 of the 7 hikes opting to do the easiest. Looking back I wish I knew the trail conditions, the length and elevations were all that I remember and the hikes were moderate. Next time we will do the elegant cruse. I wish I could give 5 stars.
- Brandon Weder, 08/06/2025 14:35, Travelled in a Couple
The boat was immaculate. A credit to the skipper and crew. The guides Mika and Lola were fantastic.
- Warwick , 28/05/2025 10:50, Travelled with Family
Great service
- Anonymous, 28/05/2025 10:32, Travelled in a Couple
Numerous swimming stops and excursions and daily briefs on Croatia history and culture. Nightly stops at interesting ports with historical and cultural heritage relevance. Captain and crew members professional service ensured a worry free rememberable experience.
- Scott, 27/05/2025 14:24, Travelled in a Couple
Overall, my wife and I had a wonderful trip on our bike-boat trip in May 2025. The guides were very good and kept us well informed. The bikes were very good quality and easy to ride. My only criticism is that my wife and I slept in separate small beds in our cabin. We would’ve clearly preferred to be in a single bed together at night as we have been for 40 years. All in all, this was a very successful vacation for my wife and myself.
- David, 26/05/2025 12:42, Travelled in a Couple
Good organization. Bikes in good shape. Clean cabin.
- Anonymous, 19/05/2025 06:03, Travelled in a Couple
The knowledge of the crew was amazing and was a lot fun to be around.
- Yash, 19/05/2025 05:49, Travelled in a Couple
Karolina and the Crew Only down side was the Hot Breakfast was always cold and disappointed the Captain only sat on one table and did not move to each table after each course.
- Greg, 13/05/2025 07:42, Travelled in a Couple
Hi Greg, thank you for 4-star review. We're pleased to hear you enjoyed your time with Karolina and the crew. We’ve taken note of your comments regarding the breakfast and the Captain’s presence, and will be sharing them with the team to ensure we continue to deliver the high standards of service and quality we strive for. Thank you.
The cruise had a nice relaxing pace but there was still lots to enjoy The food was great. Vicko was very helpful and entertaining.
- Glenn, 13/05/2025 05:59, Travelled in a Couple
Great experience meeting a number of people from around the world. Crew did a fantastic job ensuring we were kept safe and answered all of our needs. Well done. Klara our cruise director did an outstanding job keeping us informed and did everything she could to ensure we were taken care of regardless of the time. Highly recommended
- James, 12/05/2025 17:08, Travelled with Family
The staff could not have been more helpful, the guides were knowledgeable and were quick to make changes when the weather demanded it. However charging €40 for a bottle of sparkling wine that retails at £6 is outrageous.
- Colin, 12/05/2025 10:14, Travelled with Family
Tour guide Mia was wonderful. Very attentive to the group and great communication. Wine tour sail trip was incredible. Great side trips on each oof the islands.
- Clifford, 29/04/2025 17:57, Travelled in a Couple
- Anonymous, 02/11/2024 23:01, Travelled in a Couple
Loved the week on the ship. Met some great people. Mostly from Australia, UK and USA. Particularly enjoyed the swim stops. Great food too. Be aware though that the ship docks late afternoon in each location so some of the advertised shore excursions will not happen. We found this disappointing and would recommend Sail Croatia only promote those excursions that have a realistic chance of going ahead.
- Rhys, 09/10/2024 09:12, Travelled in a Couple
Great crew all round. Extremely professional and courteous. Very high standards of comfort and cleanliness. Very professional Tour guide , perfect touch and interaction with all passengers. Only complaint is breakfast is too early to close at 9.00am, also it was a direct shut down at that time. Even at 9.o5 am the coffee and tea was closed, leaving the only option was to purchase. Tea and coffee. That station should be available all day subject to cruising condition.
- Graham, 08/10/2024 09:07, Travelled in a Couple
Beautiful Croatian coast and a good crew
- Tony, 07/10/2024 12:52, Travelled in a Couple
Places we visited, people we met, local culture.
- Craig, 30/09/2024 11:29, Travelled in a Couple
What a beautiful country to explore. The boat and the crew was excellent. Massive thank you to our wonderful tour guide Klara, her knowledge and laughter all week was amazing…..she needs a pay raise 😂👍.
- Adrian, 30/09/2024 08:36, Travelled in a Couple
The Croatian islands are so beautiful to see when biking. The EOS ship was not as nice as other pictures on the website. The staff were all pleasant. Vegetarian options were limited. Despite rain, the staff worked very hard to reroute us and gave us a wonderful experience.
- Anonymous, 27/09/2024 19:47, Travelled in a Couple
Anton and Karla our cruise / bike leaders did well with the large group of cyclists that were on-board the Princez Diana. Delaying a couple of rides due to weather and adding an additional ride for the island that we missed due to the weather. However, some of the riders did not like the fact that the additional 20km added for this additional ride were not given the option of missing it as it was stated before the start of the ride the group was told the additional ride would be optional. The kitchen staff were outstanding with excellent choices made for B / L and Dinners that we were given on the boat. I would've appreciated coffee included with lunch or dinner though not just breakfast. As for the room (Cabin #5) it was adequate as we did not have a working safe - staff said someone would fix it but that was never done. The venting in the bathroom was not good and the annoying relay pump sound was pretty bad when anyone was using water on the boat. I would recommend the cruise.
- David, 23/09/2024 14:42, Travelled in a Couple
We reserved a few years ago but then the COVID Pandemic landed. We had to cancel and Sail Croatia were so great to deal with. A full refund no hassle. We rebooked six months ago and just returned home. We were on the ESperanza Dubrovnik return. Boarding was easy. We met with Mia the cruise director. Such a lovely warm kind person. She was so organised . We got great information and recommendations where to go when ashore. The food was very good . Anna and Antonio were our servers and bar tenders. Nothing was too much trouble to them. The weather was not the best but the captain and the sailors had to rearrange the itinerary to avoid the rough seas at times. We felt safe at all times and managed swim stops in secluded bays every day. Overall we loved it. We made new friends who we will keep in contact with. Two small areas that could improve. The hairdryer in the room wasn't great so I'm told. Also the ladders for getting back onboard after swimming need to be longer. Excellent.
- John Philip Collins , 19/09/2024 18:40, Travelled in a Couple
Captain very good at choosing swim locations and avoiding some inclement weather. Food/drinks/service & guides all good and great choice of ports of call. Engines noisy with downstairs cabins at back of boat.
- Anonymous, 17/09/2024 07:55, Travelled in a Couple
No snacks and coffee service only a few hours a day? Also couldn’t get a beverage while band was playing? Boat lost revenue during entertainment because couldn’t access the bar
- John, 17/09/2024 05:00, Travelled with Family
The mix of people (staff and passengers) was great.
- Alan, 16/09/2024 17:50, Travelled in a Couple
Cheap! Great value and really like close to shore docking. Excellent staff, very friendly, helpful with suggestions, and knowledgeable. Rough edges: Broken stuff, no food choice at lunch.
- RL, 16/09/2024 05:56, Travelled in a Couple
- Justin , 11/09/2024 08:40, Travelled with Family
We had a great time, all 28 people from all over the world, got on fantastically well. The bikes were of a good quality and everyone managed to get on really well with the e-bike I would have liked some longer rides, the longest ride was only about 50 kms, I would have liked to do this every day. The sail Croatia jersey, should be free to all and a day set aside when everyone wears it. I was the only person that bought a jersey and it certainly was not worth the £50 paid. We only swam off the boat twice and this was something we were looking forward to, This trip is not cheap and I realise we had one of the better boats, but with payment of food when off the boat and more expensive drinks when on the boat, our limit of spending was soon exceeded, to be then expected to pay for tips and what was an expensive payment was above what we could afford. The crew should not have to rely on tips and should be covered on the initial spend. I would be happy to talk more if requested.
- Martyn, 09/09/2024 07:39, Travelled in a Couple
Well it wasn’t Great, the crew were bored
- Brian, 03/09/2024 06:56, Travelled in a Couple
We had a nice trip on kingfisher. Our captain and hostess were nice and helpful on making our trip enjoyable. Thank you for a fun trip. A few recommendations yo improve the experience: 1. Please tell the guests to bring more cash for mooring fees and dinners. 2. It would be nice to spend the last night on an island vs split. You can just move check out to 10 am and that would really be a nice way to end the trip. 3. The 42 Lagoon catamaran only has 3 cabins if you use a skipper so that is an important description item as the skipper takes one of the cabins. When they sold us the catamaran they sold it to us as if it could sleep 8 people which is incorrect. It can only sleep 6 guests with a skipper.
- Jean , 22/08/2024 16:52, Travelled with Family
Dear Jean, Thank you for your review and for sharing your experience on Kingfisher. We're glad to hear that you enjoyed your trip and found the skipper and hostess helpful. We appreciate your recommendations and we agree that bringing extra cash is a good idea for mooring fees and dining, so that guests can prepare accordingly - we also outline this in our Pre-departure information provided. While we understand the desire to spend the last night on an island, late check-out is not possible due to the extensive safety checks and cleaning required before the next departure. Our website correctly states that this vessel has 4 cabins that can accommodate 8 guests. It's common in the sailing industry, particularly in Croatia, for the crew to use the salon area as a double bed if all cabins are occupied by guests. Thank you again for your valuable input, and we hope to welcome you on board again in the future.
Thoroughly enjoyed the trip. Excellent exercise to work off the meals! Our guides were super, well organized, and very hospitable. Met people from all over the world. Comfortable ship, Well organized itinerary. Enjoyed the swimming, particularly on hot August days! One thing to note is that it was not clear on the website nor from the saleswoman with whom we corresponded if the "total ascent/descent" for a day is combined ascent & descent or the amount one ascends and additionally descends. It is the amount one ascends and then descends as well. For example if a day's total ascend/descend is 640 meters (as ours was listed on Day 3), that means you will climb a total of 640m and then descend a total of 640m.
- Anonymous, 21/08/2024 00:23, Travelled in a Couple
The staff were all impressively friendly , helpful, knowledgeable , accommodating and extremely hard working.. The communication regarding daily rides, activities were impressive and able to be flexible when needed The other guests made the trip exceptional sharing the boat and bike rides but life experiences and stories. We are confident we made friends from around the world that we will maintain and see in the future
- David, 19/08/2024 09:16, Travelled in a Couple
Our tour/customer representative, Barbra, was great. The islands were good with a couple of things. We didn't get to explore Vis much since we stayed korcula.. Korcula was great. We stayed in Mijet which was not worth the stop. As for the food. Breakfast was good but could have had more options instead of eggs. Lunch was over the top each day. The food was good. The night before and the day of decorating, we felt rushed off the boat. We had to be off by 9am. Jacuzzi was emptied the night before and could not be used. Did not understand why decorating time could not have been around 11.. The staff was great and the swim stops we a pleasure.
- Steve, 06/08/2024 15:56, Travelled in a Couple
We had a lovely time on board the Morpheus from 15th of July till 22nd. The holiday started a bit unfortunate due to a delay of our flight and as a consequence our luggage arrived a day later than expected. Our skipper Marco suggested an alternative route which made we could easily collect our luggage the following day from Trogir. We had a lovely trip, enjoyed the islands, Marco suggested a nice itinerary which suited our family needs. He was discrete when we wanted it and available when we needed it. Overall, a wonderful experience, definitely also thanks to Marco's professional attitude. We will definitely do this again. Best regards, Koen, Veerle, Lucas, Ella and Tess
- Veerle, 28/07/2024 14:50, Travelled with Family
The bedrooms need a major upgrade they’re a sauna and the boat is in need of maintenance as water leaked through the roof in the dining whilst eating lunch
- Jack, 23/07/2024 11:22, Travelled in a Couple
Dear Jack, Thank you for leaving us with your review. Our Standard Ships are popular with budget conscious, independent travellers on extended travels throughout Europe. Our Premier and Ensuite ships offer the added benefit of air-condtioned cabins compared to our Standard ships which you chose to travel on. We regret any issues experienced during your cruise. It is common for the more traditional, wooden ships, which are full of charm and history, to face occasional leaks during severe weather conditions, which was unfortunately experienced in the small part of the dining room during your week. Your comments help us in our ongoing efforts to maintain and enhance our vessels. Thank you.
On arrival we were greeted by Ioana who welcomed us in a very professional and courteous manner. The ship Olimp was amazing. Very modern and clean. The crew were equally professional and a special mention must go to our housekeeper. She was the BEST. Our cabin was always cleaned with fresh towels which made our experience even more enjoyable knowing that everything was clean. Ioana who was in charge of cruise went over and above to ensure everything was perfect for all the guests on board. She was a true professional and I cannot thank her enough for making our cruise so very special and memorable. Thank you!
- Nigel Fawkes , 23/07/2024 11:01, Travelled in a Couple
The crew, host, food and stunning locations we visited made our holiday absolutely fantastic! Klara was so accommodating and helpful that she really took all the thinking and organising out of each day for us. Thanks so much!
- Glenn, 22/07/2024 16:37, Travelled in a Couple
The crew on board couldn’t have been any better they were honestly the nicest hardest workers you will meet always smiling and helping out in any way they could. The food was 5/5 amazing as well at the itinerary of the week with stops and swim spots. Only feedback would be the variety of drinks at the bar were not as advertised on the website and didn’t have the variety to suit some people we were with.
- Brayden , 12/07/2024 06:35, Travelled in a Couple
My wife and I had a wonderful experience sailing on Olimp. Beautiful vessel with everything being first class. Couple of minor things they could improve the experience with but overall wonderful. Excellent food, beautiful clean cabins, excellent staff/crew and stopped in fantastic swimming locations.
- Geoff, 09/07/2024 05:03, Travelled in a Couple
The cycle crew (Miranda and Andro) were friendly and knowledgeable giving us history and insight into all the islands we visited. We started off as strangers and left as friends - each person on board cheering on others in the group To ride through the villages was a real treat. The crew onboard the ship Emanuel were also friendly and accommodating
- Scott, 04/07/2024 12:32, Travelled in a Couple
The stunning coastline and scenery provided the backdrop for a very pleasant and relaxing cruise amongst the islands between Split and Dubrovnik. The crew were excellent and looked after us very well. Food quality was excellent. Fellow passengers became friends and added to the convivial atmosphere. The only negative we experienced was excessive noise at the berths in two of the ports where we were unfortunately berthed beside boats with raucous Americans who stayed up way beyond the general curfew. Some noise is always a risk and indeed, this was flagged. However when it comes from another boat it’s profoundly irritating and detracts from the cruising experience. We would recommend Sail Croatia products, with the advisory about noise.
- Anonymous, 27/06/2024 18:31, Travelled in a Couple
Hi there, Thank you for taking the time to share your experience with us on the Explorer Cruise aboard Tempera. We are thrilled to hear that you loved the coastline and scenery – our destinations are carefully selected to showcase the most beautiful and unique views, and it's wonderful to know they left a lasting impression on you. We are also delighted that our crew made you feel well looked after. Their dedication to providing exceptional service is something we take great pride in, and your kind words will surely motivate them even further. It's fantastic to hear that you enjoyed the quality of our food and made good friends with your fellow passengers. I'm sorry to hear about the noise disturbance from guests on nearby ships. We understand how this could affect your overall experience, and we sincerely apologize for any inconvenience it may have caused. Port Authorities manage curfews in each port, and unfortunately we are unable to control the behaviour on-bard other ships. Thank you once again for your valuable feedback. We hope to welcome you back on board the Tempera for another memorable journey soon. Warm regards,
- Barry , 11/06/2024 21:31, Travelled in a Couple
Good boat, nice crew, good food.
- C, 11/06/2024 09:23, Travelled in a Couple
Enjoyed the trip and the other passengers with similar interests. We were all generally the same age group with extensive travel experience. It was a great group of people I rated it 3-1/2 out of 5 because having to keep 34 cyclists together was VERY time consuming. We ended up stopping and waiting often on busy roads or uphills.. which made it difficult for some to start again. . I feel you should break the groups to 16 per. One group slower and one faster. We had traditional cyclist in the group (kudos to them, as there were some steep sections) but it had us waiting often. one time more than 45 minutes.. I feel we could have seen more and done a lot more cycling if it was split out. I think most of the participants felt that way.. I would do another trip based on my experience. If all the cyclists were on e-bikes. The food was delicious and plentiful and the cooks, waiters, seaman and staff were amazing.
- Anonymous, 28/05/2024 18:08, Travelled in a Couple
Thank you for your valuable feedback about your recent trip with us. We're delighted to hear that you enjoyed the company of fellow travelers, the delicious food, and the exceptional service from our staff. We understand your concerns regarding the group size and the challenges of keeping 34 cyclists together, especially on busy roads and uphill sections. While splitting the group into smaller ones sounds like a practical solution, unfortunately, we cannot implement this due to health and safety regulations that require us to maintain a certain group size for optimal supervision and support. However, we are committed to improving the experience for all our guests. We will explore alternative ways to manage group dynamics more efficiently, such as scheduling more frequent breaks or providing additional support for those on traditional bikes. Your feedback is invaluable to us, and we appreciate your understanding and patience. We're glad to hear that despite these challenges, you are considering another trip with us. Thank you once again for choosing to travel with us and for your constructive feedback. We look forward to welcoming you on another adventure soon.
Tour guides were really great. Rides were awesome. Food was mediocre, but the rooms could be GREATLY improved for little cost. A thicker mattress, better sheets and a nicer comforter goes a long way. Also, we believe the pictures on your website were misleading for the accommodations.
- Anonymous, 27/05/2024 08:20, Travelled in a Couple
Hi there, thank you for your review. We are pleased to hear that the Tour guides were really great and that the rides were awesome. We are disappointed to hear that your view of the cabins did not match those of your fellow travellers onboard. I have checked the feedback collected for this departure and the cabins received an average score of 4.73 out of 5, however we appreciate your suggestion for improvements which we have shared with our Operations team. Once again thank you for joining us this spring.
We decided to enjoy the bike/sail option from Split to Dubrovnik. Every portion of the trip found beautiful scenery. Our guides and the boat crew were excellent, and were quick to make adjustments as rough sea weather rolled in one day. Even though we do a lot of biking at home, we were very thankful to have gone with the e-bike bike option for this trip. We were disappointed the hot tub on our boat was not available. Having that as an option after biking or swimming would have been nice. The crew did a great job of accommodating individual food requirements. Thanks for a very nice week!
- Paul, 21/05/2024 07:00, Travelled in a Couple
Hi Paul, thank you for your recent 4 star review. It's great to hear you enjoyed the beautiful scenery of Croatia on your rides, and that the guides and crew were an excellent addition to the ship. We understand your view regarding the Jacuzzis however they are not an added inclusion on our Active Cruise Product as per our website. Thank you again for your feedback on this, and we hope to welcome you on-board in the future Paul.
Nice bike ride, good food and enjoyable guides and staff.
- André, 20/05/2024 15:18, Travelled in a Couple
The crew on the Afrodita were brilliant very helpful and obliging. They were 5 star the only reason l submitted a 4 star was because of the poor ventilation In the below deck cabins. There was quite a bit of moisture in the air. However the crew and cycle guides were the shining light for us. Highly recommending this trip to friends.
- Spencer, 13/05/2024 14:36, Travelled in a Couple
The trip was good! The food was average! Would have liked to gone on longer bike rides on all seven islands. The boat did not provide blankets for bedding. The Itinerary changed sometimes, just needed to be informed sooner. The two guides were excellent, provided a safe and enjoyable experience. I would like the tip to be included in the price of the trip, it becomes awkward to find a medium price. The bikes were good but longer rides would have been great! I would recommend this trip to my colleagues. Thank you!
- Randy, 13/05/2024 06:51, Travelled in a Couple
Hi Randy, thank you for your review and taking the time to share this feedback with us. We are happy to see you enjoyed your trip, thank you for the feedback you have provided. I'm sorry to hear you did not have blankets provided along with the bed linen, the team on-board would have been happy to provide these. As tipping is not a compulsory process, and is based on the individual experience we are unable to add these into the cruise price. We are pleased to see you would recommend us, and we hope to welcome you again in the future!
Was a fun trip and weather was fantastic. Only down side was the quality of the boat and the quality of the food. Food was bland, stodgy and without any vegetables or salad. Boat had many issues including no hot water, door handle fell off and air conditioning didn’t work. However the crew was genuine and friendly.
- Phillip, 13/05/2024 06:49, Travelled in a Couple
Hello Phillip, we wish to thank you for taking the time to review your Cycle cruise with us this season. We are very happy to read you had a fun trip and the weather was on your side, this is great! We are also pleased that you found the crew to be genuine and friendly. We are sorry to hear that you found the food bland and we will make sure that this feedback is passed onto our Operations team for improvement. Thank you for a wonderful week on board exploring Croatia with us.
Boat crew and guides were excellent. Daily rides were manageable but recommend Ebikes as there is plenty of hills. Cabins were comfortable. Crew catered for a variety of diets. Captain and boat have a great story. We look forward to returning for another sail cycle holiday
- Will, 05/05/2024 16:38, Travelled in a Couple
The swimming stops for me was the Best part also the food was very good The staff was also really nice Thank you It would be nice to have afternoon coffee and tea included in the package Yours truly Antonio Bossio
- Antonio , 24/10/2023 13:06, Travelled in a Couple
Sail Croatia is a customer oriented company and we are glad we sailed with them. The ports we visited were fantastic. The ability to select from a number of organized tours at each port or just do your own thing was much appreciated. Croatia is a beautiful country and we felt safe and welcomed everywhere we went. However, there are a few things you should consider. You don’t get to most ports until mid afternoon each day so might have less exploration time than you anticipated. The breakfast selections were great but lunches and dinners are at set times and set menus. We loved it but be aware you get what they serve. Our lower level room was very nice, but it was only serviced a couple times in the whole week and twice we had to ask for things like toilet paper, garbage to be emptied and dry towels. Oddly enough other rooms had the same issues while others were tended to daily which was weird. No idea why the discrepancy, but the final assessment is we had fun and would do it again.
- Ian, 17/10/2023 11:34, Travelled in a Couple
Thank you for your 4-star review and for choosing Sail Croatia. We're delighted to hear that you enjoyed the fantastic ports and the flexibility of the tour options.Your feedback about port arrival times, meal options, and room servicing is invaluable, and we'll use it to enhance our services. I would like to expand on these; arrival times in to harbour is heavily reliant on Port Authorities with permission to dock, so timings may vary however your Onboard Rep will provide frequent updates on arrival times. Menus are carefully crafted by the onboard chef and are set for the week, and include a starter, main and dessert - it's great to hear you loved the meals provided. Included is a daily cabin cleaning service and a thorough mid-week cabin service which includes linen and towel change. Upon request, our staff are more than happy to provide additional towels and toilet paper. We apologise for any inconsistencies experienced here and we will pass the feedback on to the relevant department. We're thrilled you had fun and would sail with us again. We look forward to welcoming you on board for another unforgettable journey.
Fantastic cruise on a clean efficiently managed ship.
- Paul, 17/10/2023 06:14, Travelled in a Couple
Great Crew and hostess Mia were outstanding. Minor problems: AC went out last few days though. Need a stronger band width for Wifi. Very spotty reception. All in all a good cruise was had by my wife and I and the couple we came with.
- Dale, 17/10/2023 06:03, Travelled with Family
Hi Dale, thank you for your 4-star review. We appreciate your kind comments on the crew and hostess Mia, and we will surely pass this on. We understand that there were minor issues with the air-conditioning which was swiftly resolved upon arrival in to Dubrovnik. WIFI is subject to download limits and coverage, so can be spotty at times. We are pleased that that you all had a wonderful time overall, and we hope to welcome you back onboard soon.
The ship was clean, spacious and well laid out. Good facilities and very comfortable way to travel. The staff were a mixed bag, some you would rate as a 5 for hospitality and some a 1, inconsistent. Host (Vicko) was good, he engaged with all the groups based on each style that suited (i.e. more or less engaged). The chef was good (as was the bfast) but nothing else worked for me, I don't think serving a 3 course meal for lunch with the ingredients we ate worked. Our first meal was a Turkey breast - probably the last thing I wanted to eat when visiting Croatia. From meatloaf to chicken it felt a bit silly being served that food for 3 course meals. Whilst the captain's dinner was ok, our entire table had a second meal (coincidentally the best food we ate of the trip) in the one location they scheduled the captain's dinner. My recommendation: examine each ships reviews and ratings (food, staff etc) and then decide based on that. A bit too inconsistent across the Sail Croatia fleet.
- Anonymous, 16/10/2023 08:19, Travelled in a Couple
After four weeks of independent traveling through major cities, the pace of the seven day cruise was very welcome and needed. The daily routine of a generous buffet breakfast, relaxing on the deck before a swim and then a three course lunch before departing for shore for the afternoon, was very pleasant in the beautiful weather we had. The cruise offered a glimpse of the beautiful cities and islands Croatia has to offer, which I would now like to explore further. We had two evening meals and a lavish wine and cheese night on board too. Daily activities are offered at an extra cost, with some requiring minimum numbers to go ahead. Most people on our cruise were retired or nearing retirement and shared many common interests, (particularly travel) which created a great atmosphere. Staff were terrific.
- Marianne , 12/10/2023 13:41, Travelled in a Couple
Staff .... we're all fantastic.
- Anonymous, 10/10/2023 05:00, Travelled in a Couple
Me and my wife really liked the trip but definitely there are things that could be way better! The cabin, the breakfast were by far the best! The deck could be cleaner, the lunch was just ok, the crew except Vicko and Catarina could be nicer especially the captain and most the lack of flexibility on the schedule! Also the captain always choose the worst spot for the swimming time!
- luis , 02/10/2023 19:45, Travelled in a Couple
Hi Luis, we appreciate the 4-star review, thank you. It brings us immense joy to learn that you had a delightful experience with us and that you particularly cherished the cabin and breakfasts during your cruise. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the lunches served, our chefs aim to provide a variety of meals using fresh, local produce. It's great to see from the feedback provided for your departure that the lunches were rated 4.6 out of 5 stars. We are saddened to hear of your disappointment with some of the crew and the captain. The swim stops for many are a highlight, and we are disheartened to hear of your experience. We will share all your feedback with our Operations Team and we thank you for all your input.
We loved our trip with Sail Croatia on the Olimp. Wonderful ports, beautiful swim stops, lovely food, pleasant hard working staff. However, our trip was spoilt but poor communication prior to us leaving home as we did not know that all payments once on board were to be in cash. For a cruise of this luxury status, we find this unbelievable, but prior knowledge would have enabled us to better prepared and not worry every day about what we were spending.
- Kerrie Jacobson , 26/09/2023 07:39, Travelled in a Couple
Hi Kerrie, thank you for your 4 star review! We are so pleased to hear you had such wonderful time onboard our cruise. We appreciate all your comments regarding the destinations, beautiful swim stops, lovely food served and staff that took such great care of you! We provide information regarding the method for bar tab payments on our 'Pre-departure' document which is indeed emailed to our guests 1 week before departure, however, this document can also be found via the Online account as soon as the final balance is paid, 12 weeks before the departure. There we outline that bar tabs are payable in cash (Euros) at the end of the cruise. You are also welcome to ask for a daily tally of your bar tab. Thank you again for your feedback and we hope to see you with us again sometime soon!
First impression on boarding our allocated ship Eos, a three masted motor sailer, was we had drawn the short straw. It wasn’t as modern or sleek as most of the cruisers around us in Split harbour and our below deck cabin was tiny and cramped. However what followed was a week of brilliant fun and adventure that made the shortcomings of the accommodation seem a minor point. A new picture postcard location every day, beautiful ports, swim stops in secluded bays and a great group of fellow travellers from around the globe who we got to know on our daily hikes and evenings in the local bars cafes and restaurants. Our guides Mate and Lola were knowledgeable, responsible but also fun. The crew were great and the food on board was varied and tasty. The hikes were challenging but rewarding too, though I personally would have preferred more climbs with a bar at the top! We made some great friends and have fabulous memories of our week around the Islands of Croatia. Thanks to all.
- Tony, 26/09/2023 06:21, Travelled in a Couple
Hi Tony! Thank you for your 4-star review! We loved reading about your adventures on our Hike cruise and we are really happy to hear you had a wonderful time onboard. We appreciate all your comments regarding the destinations, delicious meals served, daily hikes and swimming out at sea in lovely secluded bays, thank you. Your kind comments will be passed on to the crew to enjoy also. I see you booked a Premier ship, which are more traditional in style. We have a wide range of ships in our fleet and the ships you refer to in the harbour, were likely to be a higher category ship such as Premier Plus ships, as these are more modern in style. We are thrilled to know you enjoyed your cruise overall, and you had a week full of fun and adventure and also made some new friends on your cruise - we're sure memories to last a lifetime! We hope to welcome you back for another Active Adventure soon!
The actual tour itinerary was very good, although the 30km days need to be longer. The guides communications skills need to be improved and the rooms are EXTREMELY basic. Food was filling and had a home cooked flair to it. We were on a premier boat and really would have liked something with better rooms. Boat staff were excellent.
- Norman, 22/09/2023 23:15, Travelled in a Couple
The ship was very nicely appointed. It was clean and comfortable. The cruise destinations were all very special and memorable. I really enjoyed my time with Sail Croatia. Our tour guide, Mia, was excellent. Pamela and Toemo stood out amongst the crew. They worked diligently and were very pleasant. There were a few areas of opportunity for improvement. The crew (Sailors) could have been much more friendlier. A simple smile and hello when passing guest would make a big difference. They would not even acknowledge you. The food presentation and service was very good. The food quality and taste needs a lot of improvement. The food was either very bland (no flavor) or very salty. The desserts were good, but the meals (lunches/dinner) were not. The coffee on the boat was terrible! This is such a simple offering that goes a long way. It was instant coffee and it was only offered until noon everyday. Thank you
- Steven A, 21/09/2023 14:57, Travelled in a Couple
The tour guides and boat crew were all fantastic, friendly people that knew what they were doing and were super accommodating. The bike rides were great. We saw a lot of the islands by bike. The meals on the ship were ok, but not great. Certainly, there was plenty of food. Our cabin was not great. It was always damp even with the A/C running. Towels never dried out and the bed always felt clammy.
- Bob, 19/09/2023 15:40, Travelled in a Couple
Attentiveness of the entire crew and guides. Enjoyrd the planned stops, options to explore solo or with our cycling guide Mila. Food prepared by the chef was top notch and covered a wide range of mediterranian fare. The cabin my gf and i had was much bigger than expected and very comfortable. I do wish the rides had been a little longer but as discussed with our guides, not all groups are avid cyclists. Other than that the routes were pleasant. Coming from the states, getting used to a heavy smoking culuture did detract a bit.
- Erik, 18/09/2023 11:27, Travelled in a Couple
The trip was great, we had a very good time. The cycling hosts were good and informative. Crew were ok but not so customer friendly. Lunch was generally good but breakfast became sparse and always only luke warm at best, from the middle of the week only fruit and specialist teas were available as run out of 'normal' breakfast tea. rooms were adequate but toilet smells were constant plus could not understand why single people were given a double room+single bed to share when married couples had single beds?
- David, 12/09/2023 04:38, Travelled in a Couple
Hi David, Thank you for taking the time to review our services and provide us with your feedback. We are so pleased to hear you had an amazing time on board, this is wonderful! Regarding the cabin allocation, our ship allocation is finalised a week before departure, so we are unable to 100% guarantee a twin bed or double bed cabin. This is due to the fact that each of our ships have completely unique cabin configurations (and therefore always consist of a different number of twin and double cabins available onboard). We do our best to accommodate preferences based on those who book first, however we're unable to confirm bed types at the time of booking. At times if there is bad weather, the smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. We do appreciate all your feedback which has been passed on to the relevant teams. Thank you again and thank you for joining us for a fantastic week on board!
Friendly staff, comfortable cabins and great food. All of the overnight stops were at beautiful islands with plenty of things to do. Only down sides were that our boat Almissa had no shade in the top deck and the only covered area downstairs was full of smokers. OK if you smoke but not if you don’t. They also need to be aware of where they empty sewer. On two occasions toilet paper and excrement was pumped out while we were swimming. Overall though, nice cruise.
- Anonymous, 11/09/2023 05:20, Travelled in a Couple
Food great except the 3d printed fish. The fish was always terrible. Everything else exceed expectations. Swim spots were the best part of the entire experience. One night on anchor for captins dinner should be apart of the cruise as having a great night for it to be cut short at 11 sucks. If people want to do things on the island have an agreed pick up time and pick up with the boat on the sundeck. Rooms all good. Crew amazing. Clara was good but she doesn't deviate from script when it came for things to do. Excursions were ok. The dinner was awesome. The buggies were the biggest ripoff ever. They were falling to pieces. Slow and break downs. 60€ pp for two people so €120 total for two hours.. I've hired brand new quads for 80€ and had for 24hrs and free exploration. Overall was great though Chepers
- Shaun, 10/09/2023 09:33, Travelled in a Couple
- Harvey, 04/09/2023 21:41, Travelled in a Couple
The concept is great. The ports we visited were fantastic. I loved the swimming each day and we were very fortunate to have an awesome group on board. The group would mean the difference between a good time and an awesome time. We were lucky. I did find the breakfasts a little tedious with the same items served up every day with almost no variety. The cabins were clean, but the curtains need to be upgraded to block out light. Having a cabin directly under the dining room meant we could hear every chair movement after each meal with the staff cleaning the floors. Ivana the cruise director was sensational. She made the adventure fun. Aside from the few recommendations it was a fun trip,
- Anonymous, 04/09/2023 03:03, Travelled in a Couple
Hi there, thank you so much for your review and for joining us this season! We are so pleased to read you had a great time and enjoyed the experience of cruising with us - this is wonderful to see. I will be sure to pass your kind words onto Ivana, thank you for this. Feedback is important to us, so I will share the points you have noted in your review with the Operations Manager. Thank you for a fantastic week on board!
Great atmosphere on boat with good interaction amongst travellers from varying demographic and nationality. Ability to do other activities at stops would have been appreciated. Was a bit same same with dock in location and walk around town. Swimming stops were much appreciated but could have included a few more accessories like stand up board etc other than just flotation noodles. Tour guide did a good job but was reluctant to make recommendations. Internet access was just adequate. Meals were plentiful but lunch with a sit down meal was a bit heavy and a smorgasbord like breakfast would have sufficed. Ability to pay drinks bill at end by card would be preferred rather than cash with itemised account expected. Overall though thoroughly enjoyed and would recommend.
- Tim, 14/08/2023 05:42, Travelled in a Couple
The Boat is immaculate and the staff superb. The swim stops and overnight mooring locations were amazing. Food was very impressive. Room was plenty large enough and finished to an extremely high standard. Everything had a luxury feel to it. The Staff were very friendly and efficient.
- Graham, 09/08/2023 13:29, Travelled in a Couple
Islands and Ports visited were outstanding. Passengers were fun and cohesive.
- Steven , 08/08/2023 10:26, Travelled in a Couple
Calm sea, daily swim off back of boat, perfect passenger numbers 38 in 19 cabins, getting to see a new Croatian island every day, fantastic sea water temperature - easy to stay in water for an hour, fantastic scenery and sightseeing particularly in the older areas of Split, Dubrovnik and Korcula, visit to Blue Cave in Viz, watching/dancing at the battle of the bands (Beatles v Rolling Stones), Captain’s Dinner & live music. excellent quality of food & staff, impressive cabins with excellent shower, fantastic group of passengers of similar age
- Anthony, 25/07/2023 10:50, Travelled in a Couple
Great boat and great skipper. The air con did not always work as electricity variable. I would want one with a generator if I came back.
- Bruce , 25/07/2023 05:14, Travelled with Family
Hi Bruce, thank you so much for joining us this season in Croatia. We are so pleased to read you enjoyed your time on board Sundance and you were happy with your skipper, Mislav! I will be sure to pass your kind words onto him. We certainly recommend a vessel with a generator if you wish to have power and air-conditioning when you'e not hooked up to power from the marina. I can confirm the aic-con and electricity was always 'working', just not available to use without power as there is no generator on Sundance. Thanks for a fantastic week and we hope to see you again in the future.
We enjoyed the cruise particularly the islands we stopped however there certainly are areas for improvement.
- Anonymous, 21/07/2023 08:54, Travelled in a Couple
Spacious cabin (more so than expected as we had an extra bed). The crew and fellow passengers were great, and the scenery of the country is simply awesome. Just a few very minor tweaks would have made all the difference; better pillows (flat and uncomfortable) and bedding; a catch to hold the bathroom door and stop it swinging when in motion. Setting off early (sometimes 6am) meant being awoken and a lack of sleep and wasn't always necessary, it seems. But overall a fantastic experience, a great holiday and a lovely trip. Highly recommended.
- Alan, 27/06/2023 22:52, Travelled in a Couple
The people we travelled with made the trip exceptionally great. By chance we had a full ship of Australian, New Zealand, England, USA and Canada who got on so well. The destinations, cycling and views were incredible.
- Neil, 27/06/2023 06:31, Travelled in a Couple
We really enjoyed the cycling routes and our guides Marin and Andro. The ships crew were nice and friendly, the food was fairly good. However we stayed in a lower cabin and it had a very bad smell coming from the bathroom. It would come and go but at times it was terrible. I believe most people would not put up with it and complain heavily. The ship was full so we thought there is no other room to go to so why bother complaining. This problem needs to be addressed because we probably wouldn’t book another trip on this ship again. Other passengers we talked to said how they had black mold in their bathrooms which is even worse. It’s unfortunate because it did put a damper on our trip.
- Greg, 27/06/2023 04:39, Travelled in a Couple
Hi Greg, thank you so much for joining us and for your 4 star review. It is so wonderful to read how much you enjoyed your Cycling cruise with us this season. I will be sure to pass your kind words and thanks onto the guides and crew, they will be pleased to hear this. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. We are so pleased to have you on board with us this season Greg, and look forward to welcoming yo on board again in the future!
Croatia, its people and its islands. The boat, its crew and our fellow guests. Memories and friends for life
- Richard, 21/06/2023 07:01, Travelled in a Couple
A laid back experience combined with a beautiful boat and excellent service from the crew. Cabins were spacious compared to some larger cruise experiences we have had and the food was excellent. Will definitely think about another cruise with Sail Croatia.
- Gus, 20/06/2023 13:32, Travelled in a Couple
Great if you want to party all week. Not ideal for a good night sleep. Toma our leader was great. Knew alot about the areas and organised everything well .
- Josh, 19/06/2023 15:24, Travelled in a Couple
Itinerary, boat and staff were all good, but some of us had a smell problem in the cabins at certain times. Not sure if this was an isolated problem on our trip or an ongoing problem? The design details in the cabins could have been better (need sliding door or lip at shower floor to prevent floor flooding, need shelves in bathroom to put stuff). The deck furniture was of low quality (cheap and thin foam cushions not very comfortable). Food was good but not excellent.
- David, 19/06/2023 12:19, Travelled in a Couple
Thank you for taking the time to provide us with your feedback and your lovely 4-star review. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Your points regarding cabin decor have been noted and it was pleasing to read that the food provided was of good quality - we do appreciate there is always room for improvement so please rest assured your comments have been passed on to the relevant departments. We do hope to see you again soon!
Amazing sea coastal island sceneries cruising on a luxury Yatch. Great sunrise each morning, and will remember for ever my Turkish cafe. The best daily swim in theses clear Dalmatian waters with a captain who found great quite safe water spot paradise for us. A fantastic cruise team on board on this week in particular, top front house waiters, doing their best, and always pleasant with the guests..amazing guys Great adventure expedition journey in each town well organized and explained by Slavran. Love his character, and passion for his country Croatia. About the chef, and his delivery product, a very poor results, and a no interest in what he does. The breakfast buffet were fine, and sorry but the lunch menu and food were a shame in relation to the image and the service that your company want to achieve. That would be the issue that you need to work on it. Simple fresh food with care , attention, balance of the menu, and a touch of imagination, this is what the people like.
- Dominique, 16/06/2023 12:17, Travelled in a Couple
Hi Dominique, thank you for your 4 star review - this is wonderful. We do take your feedback very seriously and implement positive changes wherever possible, especially with your many years of experience in the restaurant and food industry, we really do appreciate this. Please rest assured that your comments have been passed on to the relevant departments as we know there is always room for improvement. Thank you for a fantastic week enjoying beautiful Croatia with us.
We still had fun on this trip because of the people we met and places we went, but there were a lot of let downs. We sailed on a premier ship and paid extra for the accommodations. In Sail Croatia's mind, this meant we should pay more for everything. Our drinks were 75% more expensive then the other sail croatia boat and the crew squeezed us for money. Designated dinners were to expensive, poor quality restaurants with commish going to the guide. Guide said there was no way to get food in Mljet for under $25 and pushed everyone to pay $25 to eat on the boat (Food in Mljet was $10). Crew was not aware of the upcoming excursion details and refused to provide any day plans until 10am the day of so everyone would be on the ship longer. Guide left me on the side of a road to wait for an excursion van for 20 min because the ship was leaving early. Cruise was for 7 nights, but the last day had no activities or places planned and guide/crew just docked and left us. Rooms were constantly wet.
- Conor, 14/06/2023 17:33, Travelled in a Couple
Hi Conor, Thank you for taking the time to provide feedback on your recent trip with us. We are glad to hear that you were still able to enjoy your trip, thanks to the people you met and the places you visited. However, we understand some aspects didn't meet your expectations. Regarding the pricing of drinks, we would like to clarify that the prices may vary between ships and information about this can be found on our website under our 'Travel Resources'. We want to assure you that our crew and representative on board work diligently to facilitate a great week for all our guests and that our crew's intention is to enhance your experience. Furthermore, the feedback we received from your departure week was predominantly positive. However, we take all feedback seriously and are committed to addressing any concerns raised. We appreciate your feedback and if there is anything else you would like to discuss, please feel free to reach out to our customer support team directly.
A great bunch of people to travel with A great tour guide (Mila) was exceptional The crew were good especially Maryan Good food thanks to the chef One complaint is the fact that there was a spare room and a very shy young lady asked if she could have her own room instead of boarding with a complete stranger. I was discussed to hear that your company charged her an extra $600 euro in cash on top of what she had already paid that was cruel Steve Whitmore
- Stephen , 14/06/2023 11:41, Travelled with Family
Thank you so much for your 4 star review and all your comments. We are so glad you had a great time and that you found your representative Mila to be exceptional. Thank you for your kind comments regarding Marijan and the chef onboard. We will be sure to pass your comments to our team as they will appreciate very much hearing this. Our cabins are based on two person sharing a cabin and if there is a traveller travelling solo, then they are offered the option of booking a cabin with added Single Supplement cost which is 50% on top of per person pricing. This is offered at the time of booking and is advertised on our website under FAQ's. It isn't possible to waive this fee whilst on the cruise as it would be unfair to solo travellers onboard who booked and paid for a single occupancy cabin. Thank you for your feedback and we do hope we will welcome you again onboard sometime soon!
Good weather Good fellow cruisers Good guides Smallish group
- david, 31/05/2023 09:38, Travelled in a Couple
Excellent customer service from the UK
- Anonymous, 28/05/2023 20:06, Travelled in a Couple
Our guide, Stefan, was excellent and did his best to make it a great experience - even if we had some very bad weather at the beginning. The boat and the crew were fine and the service excellent. We think there could be more attention paid to safety - a clearer set of instructions what to do in case of emergency and a member of the crew on duty 24 hours per day. The food was fine but at some points they ran out of salad bar and fruit salad. There should MORE than enough of everything like that.
- Victor, 25/05/2023 05:31, Travelled in a Couple
Hi Victor, thank you for your 4-star review - we are so pleased you had a great experience onboard! Thank you for your points regarding safety procedures. These are outlined in the Welcome Speech by the Sail Croatia Representative on board at the check in who is always available for you should you need further assistance. Thank you again for all your comments and we hope to see you on board with us again in the future.
Overall we enjoyed our time on the beautiful Queen Jelena. We unfortunately missed out on 2 of the islands due to weather and whilst we understand you can not control the weather we feel a small compensation (another dinner on the boat, free tab for the day etc) could have been offered, as the ship would have saved significant amounts of money by NOT sailing.
- Wayne, 23/05/2023 13:53, Travelled in a Couple
The staff are fantastic and go above and beyond to make the cruise a great experience. As an example, a guest suffered a family tragedy; and within minutes the staff was already coordinating arrangements for her to get to her family. Our only complaint is that they weren't able to modify the agenda to accommodate weather conditions unsuitable for swimming. We spent a lot of dead time waiting for an afternoon docking slot because the weather wasn't suitable for swimming at the selected swimming locations.
- William, 23/05/2023 12:25, Travelled in a Couple
Great cruise director who kept everyone's spirits up despite the weather. Service by rest of crew, average. Food mixed, some very good, rest average Boat very nice but mattress was hard and needs to be replaced along with pillows
- Robin, 23/05/2023 11:54, Travelled in a Couple
Great overall experience. The internet was unreliable in rooms while at sea.
- Anonymous, 22/05/2023 08:28, Travelled in a Couple
The passenger coordinator, Ioana, was amazing - great communication regarding what was ahead and very responsive to any passenger needs. There was food aplenty; we joked about getting three dinners every day. Best of all were the stops - every island is rich in history and allowed for easy access to the key sites. I wish we had more time at each stop so maybe next time I'll book a longer cruise.
- Anonymous, 11/05/2023 16:04, Travelled with Family
Hi there, thank you so much for your review of your cruise with us on board Esperanza. I will be sure to pass your comments and kind words onto Ioana, thank you so much for this and for an amazing week in Croatia.
Everything was great! Just one downer was the lack of greens and cheese for vegetarians. The menu definitely need some creative attention
- Adriaan , 09/05/2023 08:43, Travelled in a Couple
Hi Adriaan, thank you so much for your review of your cruise with us this season - glad to hear everything was great. Feedback is very important to us, so I will be sure to pass your comments onto the relevant team. Thank you for joining us.
Fantastic cruise with great people who made the experience even better. Dino worked hard to make sure the cruise itinerary was best for the weather which ensured we had the best opportunities to see and do as much as possible.
- Grant, 07/05/2023 21:25, Travelled with Family
Thank you for your review of your cruise with us on board Salve di Mare Grant!
Went on the first tour of the year so most of the places we visited were quiet and many bars and restaurants not yet open. We still managed to have a good time though. The Tour Guide Dino was really friendly and helpful as well as knew a lot about places to go and what to see. Was good to see different places and added to the variety as well as being able to chill and relax between stops. There was a great group of people on board of mixed ages. We were looked after in the bar by Sime who made sure we had a good time there too. I was a bit disappointed that the Captain didn't interact with anyone even on the Captains Dinner! Didn't stop us having a good time though. There's plenty of food on board although not much variety, so expect meat and seafood. Overall was a great holiday and would definitely recommend although probably just once.
- Anonymous, 02/05/2023 18:15, Travelled in a Couple
Thank you for your 4-star review. We are really pleased to know you enjoyed your time with us and it sounds like you had a fabulous group of fellow travellers onboard the boat also! We appreciate your kind comments regarding Dino and Sime, and this will be passed on to them to enjoy! We welcome any suggestions for improvement, and we thank you for your comments on the Captain's Dinner and food, these comments have been passed on to the Operations Manager to address accordingly. It is great to hear you would recommend us to other travellers, and we do hope to have you join us again in the future.
We really enjoyed the freedom to explore each location in our own time .
- Anonymous, 27/10/2022 07:16, Travelled in a Couple
Very relaxing cruise in early October, weather was fine and sunny with little or no wind. The Boat was clean and comfortable, food was tasty and enjoyable, staff were attentive without being overbearing. Would recommend to guests looking for a relaxing short break.
- Gwyn, 18/10/2022 08:15, Travelled in a Couple
Well planned, well run trip. The boat, Kleopatra, is excellent. Our room was super, good size, airy and clean. The public areas, restaurant, and sun deck are excellent. The cycling was well organised, and a good mix of hard climbs, and lovely roads and tracks. In our group we had 10 e-bikes and 6 standard. The guiding was exactly right...we were told what we would be doing and when. Don't expect to cycle away from the group. All told a great trip.
- Nick, 12/10/2022 11:07, Travelled in a Couple
Great cruise, fantastic host in Stjepan, a bit disappointed that we had to spend 2 days in Dubrovnik. A little irritated that you would not accept Credit cards on board. In Croatia ALL ATMs are a rip off and as you accpet payment for the cruise on a credit card, why not onboard? No doubt you dont want the charges to your account but the inconvenience and extra cost we had to bear spoiled a little what was otherwise a great trip
- DAVID, 03/10/2022 08:08, Travelled with Family
1. It would be nice to have ready maps of places. I note other ships had printed maps available. 2. it would be nice to have working jacuzzi. 3. Transportation from ship to airport was horrible. One car instead of two or van for 4 people. Otherwise service was great. Good food, clean room, polite people, great locations. I do recommend this cruse to my friends
- Anonymous, 01/10/2022 20:25, Travelled in a Couple
Trip would have been perfect, except for the food. Unfortunately, most days it came out cold.
- Stephen, 30/09/2022 02:54, Travelled in a Couple
Thank you for your review - we are pleased you had a great experience overall. However, we are sorry to hear about the meals served. This will of course be fed back to the chef as we have received on average, a rating of 4 stars for the meals servied during your week on the cruise. Thank you again Stephen.
Guides and staff were great (Mila,Surgen,Lana, and cook). Great bike rides with nice bikes and recommended sights and restaurants. Food was good and plentiful. Room was adequate but full double top sheets would be nice instead of two singles. Aphrodita boat needed some TLC with torn deck carpets and some missing deck trims. If there was seating on the top deck it might get used. Overall a great trip and a wonderful way to see the Croatian islands.
- Chris, 26/09/2022 06:38, Travelled in a Couple
Thanks so much for your 4-star review Chris. We are really happy to hear you found the guides and staff, bike rides, restaurants and food to be of good value, thank you. We appreciate all your suggestions for improvement and we will take these 'onboard' :-). We agree, it's the best way to see the Croatian islands and the most scenic views. Thanks again.
We just finished our cruise on the Afrodita. The itinerary and guide team Mila and Srdan were fantastic. They went above and beyond to ensure we were safe and happy. The boat crew were good but the boat was tired. I would highly recommend the cruise.
- Michael wright, 26/09/2022 05:46, Travelled in a Couple
Hi Michael, thanks for your 4-star review - we are pleased to know you enjoyed your time on the cruise and in Croatia as a whole. We hope to have you back with us again in the future. Thank you,
The ship itself, MS Olimp, was superb...one of the best on the circuit. Captain Yuri takes immense pride in, and care of his ship, which is genuine luxury. Comfort and safety of his passengers was Yuri's number one priority. All the crew were chilled and attentive. Vedran, our Sail Croatia representative, was always 'on point' and we loved his comedic irony and dry sense of humour. 'V' was also extremely knowledgeable about his country's history. The island ports we visited were just so charming and picturesque. Milna in particular was rustic and authentic in a cosy harbour, and Korcula was just beautiful. We never knew the Croatian Islands had so much charm. If you love small ship cruises, the Elegance Cruise is just for you.
- Steve , 20/09/2022 07:24, Travelled in a Couple
Hi Steve. Thank you for taking the time to review your experience on board Olimp with us this season. We must agree, Olimp truly is a splendid vessel and we're pleased that you were happy with your time on board. I will certainly pass your kind words and comments onto the Captain and Crew on board. Vedran truly is an asset to our team, so thank you also for your comments here. We are so happy you enjoyed your Elegance cruise with us this summer and we would be pleased to welcome you on board again in the future. Thank you!
The boat crew and the rep were excellent, nothing was to much trouble for them. Boat (Almissa) was fantastic and the itinerary was enjoyable. The only thing I didn't like was the fish (not Tuna steak) it don't know if it was fresh or frozen but didn't seem like the best representation of adriatic seafood considering we stopped at multiple ports. Thank you.
- Craig, 20/09/2022 06:46, Travelled in a Couple
Hi Craig, thank you for your review of your cruise with us on board Almissa. It's great to read you were happy with the ship and the crew - Almissa has been in our fleet for a long time now and we're truly proud of the vessel on the crew! I'll certainly pass your comments regarding the fish served, thank you for letting us know. We do hope you will join us again in the future.
The staff were wonderful and Stephanie took great care of keeping us informed and organized for port calls. The food was great with the minor exception of too much olive oil use for me on some dishes. The tuna steak was perfect! I would suggest shorter swim times to allow earlier port stops. Some excursions were not enough time to do them well. Some activities for poor weather days would be nice also.
- Dean, 19/09/2022 10:41, Travelled with Family
26 friends and family sailed on the Emanuel from Split to Dubrovnik. Nina from Sail Croatia was a great guide the food on the Emanuel was delicious and each port was somehow nicer than the last. I only wish was spending more time on the bikes exploring the islands. The schedule keep us fairly tied to the A To B trip with little time for side trips. Also, much of the biking day was spent waiting for slower riders which would have made my trip even better…..
- John, 19/09/2022 08:57, Travelled with Family
Nina and Marin and Ivan the captain we’re fantastic. The. Cabins were clean and there was space for luggage. As with any small ship bathroom space is limited. We were on the upper deck of rooms and they were great. We lucked out with only 27 guests who all got along really well and we have developed a number of great memories and new friends.
- Anonymous, 12/09/2022 20:16, Travelled in a Couple
This is a well structured sail program with good island tours and there is still time for recreation in the form of swimming off the boat. The tours are well chosen and the guides’ seem dedicated to their country The administration of the bar service with sometimes extremely rigid closing times- 11pm - on shore an early closure time - renders the service unsatisfactory I presume the extremely small amounts of bathroom amenities- soap shampoo - is intended to be a green effort. It just caused us to buy our own which constitutes “penny pinching”
- George, 16/08/2022 00:58, Travelled in a Couple
Nice, clean and functional ship. Food decent and satisfactory. Setting aside weather, scenery, swim stops etc, the crew were very nice and mannerly. In particularly Ionana the rep. She clearly was very passionate about her work and ensuring the passengers were at ease. Excellent people skills, very open and approachable, and went beyond expectation with queries, help and advice.
- Peter, 09/08/2022 07:52, Travelled in a Couple
The ship was clean, with only 17 passengers the staff to passenger ratio was high. With this in mind we might have expected a more personal service throughout the cruise. All itinerary was covered but there were areas that could be improved.
- Phil, 02/08/2022 16:41, Travelled in a Couple
Hi Phil, thank you for your review and for joining us on board Queen Jelena this season!
From the moment we stepped on the Salve Di Mare it's fair to say we were very excited on what was to come. The boat was beautiful, clean and the rooms were air-conditioned and classy. Staff were incredibly friendly, led by our guide Julie who was incredibly knowledgeable and helpful throughout the entire trip (not to mention great fun)! Food was incredible on the boat, a highlight being dessert for lunch! We had such a good crew with us and everyone was there to soak up the beautiful sun, swim in the crystal clear waters and have a good time. Small feedback would be that the pricier upper deck rooms were smaller than the cheaper rooms below. Needed a bit more time on the islands especially when we didn't go out to party the night before. However, from the moment we took off, we knew we had made the right choice sailing with Sail Croatia. If you have any hesitation, just book with the Salve Di Mare you will not regret it.
- Stefan, 22/07/2022 10:06, Travelled in a Couple
Ivana and the crew were lovely, the highlight for us was meeting up so many fantastic people. We loved the swim stops and all the places we visited. Croatia is a truly amazing place and we will always keep fond memories of our time at Almissa.
- Paul , 18/07/2022 10:19, Travelled in a Couple
My wife and I just came back from a week on the Salve De Mare. Croatia is such an awesome country and has so much to See and do our hostess Kalmia, planned our excursions and reservations with ease Our wait staff, Daniel and Ivana were so amazing I can honestly say daniel is a special guy he is so professional, attentive caring, witty and made our my/our stay so much better.. he quickly remembered all the guests names drinks and treated us like family… He was Such a gem and I can see that young man will be successful in life and wish him the best.. As for Our chef Palve he is so passionate and you can see he truly loves being a Chef my only thing is I wish there was some sort of way we could have the option of having a couple options for lunches such as wraps salads burgers etc I found I was having meals that would be fit for dinner for lunch and often felt too full and needed a nap lol All in all a great experience and would definitely recommend sail Croatia!
- Anonymous, 04/07/2022 20:56, Travelled in a Couple
-1st view of boat was filthy cabins and carpets -no welcome on-board - left to wonder around -1st 2nights no air conditioning -3rd night no hot water -couldn't lock cabin door -no key for internal locker -hostess very rude & didn't know how to work equipment to provide hot water or couldn't be bothered. -Staff underwear hanging outside out cabin door. -bedding not changed until after 5th night even though we were sweating like mad with no air con. -would have been good to have sea toys/paddleboard/laylo type etc. to enjoy. -couldn't buy single glass of wine, had to buy whole bottle. Also fridge was broken so couldn't be kept for next day. -on return from hikes, no staff available to serve drinks. Thankfully our tour guide Mate dealt with these issues as without him it could have been a whole lot worse. Mate deserves full credit for making this an enjoyable trip regardless of the issues we continually faced.
- Anthony, 27/06/2022 12:27, Travelled in a Couple
Hi there Anthony, thank you for your review. We are really pleased to hear that your rep Mate was helpful and professional and made your trip enjoyable. We have a rigorous process in place for handling any issues that may arise whilst you are on the sail, which is included in the Pre-departure information emailed to you before the tour. Following this process gives us the opportunity to try to resolve an issue during the trip, and work with you in finding a suitable solution to ensure all parties are happy, if given this opportunity. Guests are encouraged to report incidents themselves to their Onboard Representative, and if they feel no action is taken by their Onboard Representative, you are then welcome to escalate this to our Operations Manager and/or Managing Director. This ensures that no incident is left unreported, especially if we are made aware of the issue, and gives us the best chance to resolve this during the cruise for you. Upon checking our internal records, I could not find any reports raised to your representative regarding the air-conditioning, cabin door lock, broken fridge and key for internal locker. I understand that on the 2nd day the Captain was made aware there was no hot water, and this was rectified within 20 minutes. We operate a mid-week cabin service which includes changing of bedding. I'm afraid paddle boards are not included on our cruises however, at times past guest may leave their water toys onboard for others to enjoy. Upon checking the feedback for the week, guests have provided 4-5 star ratings from the meals onboard to the cabins and Tour Guide. We really do hope that your time in Croatia was enjoyable and that the issues experienced didn't detract from your overall enjoyment.
The Crew aboard Emmanuel were “Awesome” Would definitely travel aboard on Emmanuel!
- Chris , 20/06/2022 05:54, Travelled in a Couple
We had a great time, exceeding our expectations. The guides were excellent, knowledgeable and friendly. The only negative was the food. Breakfast was fine but better quality coffee and juice is needed. Unfortunately the other meals can only be described as brutal. There were so many meals not eaten it was a waste of money for the ship. Too much salt and not enough salads. Prior to exercising and just following exercise it is difficult for the body to process such food. We would happily pay double the current food allowance to improve this situation. The cook needs to look at the guest profile and judge the style of food accordingly ( nationality, sex and age ). Is it a case of all ships cook the same meals on the same days , if so maybe this is part of the problem.? Also a daily menu should be displayed on the notice board to enable guests to choose what/how much they eat. I am aware that space is a factor but it would be very easy to improve the quality and reduce the waste. Good luck
- Hilary, 04/10/2021 13:42, Travelled in a Couple
Hi Hilary, Thank you for your review. I'm pleased you had a great time on our cruise and to hear that it exceeded your expectations is just wonderful! We know that your guide Ivana would have provided you with a wealth of knowledge, and detailed history about each destination. It's lovely to hear you had a nice time Hilary and after reading your feedback for breakfasts, you rated this 5- stars, and would highly recommend our cruise to others, thank you. However, we are disappointed to read of your dissatisfaction with the lunches onboard, mainly being too salty or not enough salad. Our chefs generally create a meal plan for the week, and aim to provide meals using fresh local produce, catering to a wide range of palettes and tastes, however we understand that this is not always possible. If our chef is made aware, they will look to make immediate improvements for the overall satisfaction of guests onboard. All your comments have been passed on to the chef via our Operations Manager and we will look to improve our services wherever possible. Thank you.
Really enjoyed my week on Colombo. Staff. couldn’t have been more helpful, ship was well provisioned, itinerary (though nothing like that described on the website) was interesting and varied. Croatia is a great destination and we were fortunate to enjoy it in good company and under sunny skies.
- Richard, 04/10/2021 06:54, Travelled in a Couple
